Logistics Coordinator Medical Devices

2 days ago


Taunton, Somerset, United Kingdom Change Recruitment Services Ltd Full time
Job Title: 3rd Party Supply Chain Specialist Medical

Change Recruitment Services Limited is seeking a highly skilled 3rd Party Supply Chain Specialist to join their team. As a key member of the Biosurgery division, you will be responsible for ensuring the smooth operation of the 3PL partner relationship.

Key Responsibilities:
  • Act as the primary point of contact for internal stakeholders regarding daily business issues concerning the 3PL partner.
  • Monitor and track customer orders, with a focus on orders that have not shipped within agreed lead times.
  • Arrange and monitor shipments to distributors and wholesalers worldwide.
  • Ensure all required documentation is in place for the 3PL partner, and queries are handled in good time to prevent delay.
  • Handle claims and complaints, escalating issues when required and appropriate.
  • Support the 3PL manager on various projects.
  • Optimize KPIs and adhere to agreed KPIs.
  • Participate in quarterly business reviews with the 3PL partner and be willing to travel for in-person meetings.
Requirements:
  • Experience within the pharmaceutical or medical devices industry, due to the complex nature of shipping and documentation.
  • Experience in international export and import.
What We Offer:
  • A competitive starting salary.
  • Excellent benefits, including 5% bonus, 25 days holiday + banks, remote working, flexi-time (40 hours per week), Pension (7% employer), Healthcare cash plan, Life Assurance, Income Protection, Sick Pay, and training and development opportunities.

Change Recruitment Services Limited provides services as an Agency and an Employment Business, and is committed to equal opportunities for all candidates.



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