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CNC Service Engineer
2 months ago
Job Summary:
We are seeking a highly skilled CNC Service Engineer to join our team at CV Technical Ltd. As a key member of our technical support team, you will be responsible for providing exceptional service and support to our clients across the UK and worldwide.
Key Responsibilities:
- Attend service and breakdown visits across the UK and worldwide to ensure timely resolution of technical issues.
- Identify and supply replacement parts to customers in a time-critical manner to minimize downtime.
- Rectify electrical and Siemens software issues to ensure optimal machine performance.
- Complete service sheets electronically on an iPad and submit to the Spares & Service coordinator in a timely manner.
- Visit key customers regularly to maintain customer satisfaction and build strong relationships.
- Deliver an extremely high standard of customer support and prioritize technical concerns and issues of customers from multiple locations.
- Attend trade shows and industry events to stay up-to-date with the latest industry trends and technologies.
Requirements:
- Positive and outgoing attitude with excellent communication skills.
- Willingness to travel extensively and be away from home regularly.
- CNC Wood Cutting / Machine Tool experience with a strong understanding of technical concepts.
- Field Service Experience is advantageous but not required.
- Professional and well-presented with a strong work ethic.
- Ability to work additional hours to complete projects and meet deadlines.
About CV Technical Ltd:
CV Technical Ltd is a leading provider of technical support services to the manufacturing industry. We offer a stable and secure career for technically motivated engineers who are passionate about delivering exceptional service and support to our clients.