Corporate Client Liaison

4 weeks ago


StratforduponAvon, Warwickshire, United Kingdom Aimee Willow Connex Full time
Key Responsibilities:

As a Corporate Client Executive at Aimee Willow Connex, you will be the primary point of contact for client operational queries, ensuring a joined-up relationship approach with Client Managers. Your tasks will include:

  • Attending meetings and client calls to understand client needs and requirements.
  • Ensuring regular communication with Client Managers to discuss client progress and address any concerns.
  • Providing training to clients on system usage and ensuring they are comfortable with the technology.
  • Completing security reviews within two months of paying out and logging client technical issues via Service Hub.
  • Managing client payments, including early payments, manual third-party payments, and overpayments.
  • Facilitating facility transfers and issuing notices of failure, applying fees as necessary.

Requirements:

To succeed in this role, you will need excellent communication and organizational skills, with the ability to work effectively with clients and internal stakeholders. You should be able to prioritize tasks, manage multiple projects, and meet deadlines.

Aimee Willow Connex is committed to providing a supportive and inclusive work environment. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional client service, we encourage you to apply for this exciting opportunity.



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