Product Strategy and Analytics Professional

2 months ago


Belfast, United Kingdom Bank of America Full time
Job Summary

This role is responsible for performing advanced analysis and modeling to minimize loss exposure and negative impacts on the customer experience. The ideal candidate will have a strong background in data analysis and business strategy, with experience in utilizing various systems such as Excel, SAS, SQL, Tableau, and other relational databases.

Key Responsibilities
  • Evaluate data to assess potential fraud risk and create mitigation strategies.
  • Utilize business intelligence tools to provide analytical support on strategies and ensure goals are met.
  • Develop and implement policy and procedural changes within segmentation structures to produce optimal results.
  • Collaborate with cross-functional teams to drive robust information control environments and improve communication, tracking, and governance.
  • Manage tracking for UCRA, SBO, project ingestion coordination, and impact on function.
  • Regulatory, policy, product strategy impact tracking on financial rates for losses and capacity needs.
  • SOP library development, maintenance, and functional training.
Requirements
  • 2 years of experience in a fraud/claims, support, or leadership role.
  • Intermediate working knowledge of Excel, PowerPoint, and Word.
  • Ability to connect dots and understand how data/topics relate and interact.
  • Intellectual curiosity and strong urge to figure out the 'whys' of a problem and come up with solutions.
  • Able to interact effectively with all levels of leadership.
  • Attention to detail.
  • Strong organizational skills to ensure team deadlines are met.
Preferred Qualifications
  • Fraud detection or claims experience.
  • Capacity planning experience.
  • Proficiency in data mining and data analysis concepts.
  • SQL, SAS, Tableau, or MicroStrategy experience.
  • Project management experience.
  • Workforce management experience.
Skills
  • Business analytics.
  • Business intelligence.
  • Data quality management.
  • Fraud management.
  • Monitoring, surveillance, and testing.
  • Collaboration.
  • Data visualization.
  • Oral communications.
  • Problem solving.
  • Written communications.
  • Analytical thinking.
  • Critical thinking.
  • Data and trend analysis.
  • Innovative thinking.
  • Research.


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