Reporting and Analytics Product Owner
8 months ago
**Company Description**
IQ-EQ is a leading Investor Services group which combines global expertise with an unwavering focus on client service delivery. We support fund managers, global companies, family offices and private clients operating worldwide.
**Job Description** Responsibilities**
Provide Product Ownership for the Data Reporting and Analytics, Management Information / Business Information capabilities across the IQEQ Group. Work with Executive sponsors, platform and product owners, suppliers and internal user groups on every aspect of business data management.
- Manage the strategy to store, enable and present relevant data to key stakeholders, whether internal or external.
- Working with a dedicated team of technical experts to maintain comprehensive backlogs and delivery roadmaps.
- Work with the Group’s senior business stakeholders as primary customers.
- Leading / guiding / advising new products / services from demand to purchase and/or liaising with other functions in Technology
- Collaborate with the operations staff to define, design, accept, adapt and implement features for their benefit and other business areas. Ensure new requirements are managed in a controlled fashion.
- Manage competing (and potentially contradictory) demand requests from across the user community; act as arbiter where needed with senior service stakeholders.
- Act as the technology point of contact for the business and act as a conduit as required through support.
- Build a Service framework to ensure full visibility of service performance through published KPI’s and service reviews.
- Define the strategy and the roadmap toolsets and products, alongside the operational team and business stakeholders.
- Maximise the use of product capabilities and minimise duplicate functional overlap within the service estate.
- Manage the offerings across multijurisdictional and multi-regulatory domains with minimum customization.
- Work with vendors and internal technology teams for upgrades, issues and feature requests.
- Drive data consistency across the integrated corporate product / service eco-system.
- Develop and maintain strategic relationships with external parties, e.g. software vendors and research companies, to promote technology innovation and ensure the Group is aligned with industry best-practice and market trends. Study and analyze other solutions from the market to propose benchmarks and possible optimization for existing products.
- Collaborates with the appropriate technology teams to ensure a timely implementation of the business requirements, according with the priorities defined by the stakeholders.
- Interface with Group Architecture as required including maintenance of relevant product data in the IQ-EQ Application Catalogue and ad hoc attendance at the Group Architecture Committee (GAC)
- Be a thought leader for compliance-centric data and solutions.
- Collaborate with the Group Analytics function to ensure consistency and solution alignment.
- Collaborate with the Head of Information Security and CISO ensuring full compliance with all security policy and processes.
**Tasks** (what does the role do on a day-to-day basis)
- Managing business stakeholders; eliciting and suggesting requirements / improvements.
- Maintaining constant communication with all stakeholders across the group.
- Balancing product value against cost; understanding and delivering / improving on ROI.
- Participating in the change process and technical release planning.
- Maintaining product backlog.
- Maintaining product data in the Application Catalogue and view on roadmap for the Group Target Architecture.
- Aligning to strategic objectives.
- Provide technical authority and governance across the Product Group.
- Present at all levels (inc C-Level and to Segment Leads) to win over key stakeholders in respect of solutions / change required.
- Clearly report progress against plans and escalate as needed.
**Key competencies for position and level**
- Customer Focus - Gaining insight into customer needs & identifying opportunities that benefit the customer. Designing solutions that meet customer needs.
- Communicates Effectively - Adjusting communication style to fit the audience & message. Providing timely information to help others across the organisation. Encourages the open expression of diverse ideas and opinions.
- Action Orientated - Readily taking action on challenges without unnecessary planning and identifies new opportunities, taking ownership of them.
- Interpersonal Savy - Relating comfortably with people across all levels, functions, cultures & geographies. Builds rapport in an open, friendly & accepting way.
- Commercial awareness - Knowledge of what is happening in the external market and how to make Technology a differentiator.
**Key behaviours we expect to see**
In addition to demonstrating our Group Values (Authentic, Bold, and Collaborative), the role holder will be expected to demonstrate the following:
- Good
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