Product Owner

5 months ago

Belfast, United Kingdom ESO Full time

**How You'll Support Our Mission**

Reporting to the Senior Product Manager of Data Science and APIs, you will be part of our Product Strategy team based in our Belfast Office.

**What **You'll** Be Doing** - the day-to-day**:
In this dynamic role, you will spearhead the development of scalable processes to produce highly impactful dashboards for our suite of products. By blending the responsibilities of an Associate Product Owner with those of a BI Analyst, you will be at the forefront of requirements gathering at scale and data visualization, facilitating data-driven decisions across our product portfolio. You consistently assess the value/why behind any action. You believe in our mission. You enjoy creative problem-solving and learning new skills. You enjoy collaboration and getting first-hand feedback from cross-product domain owners.

**Responsibilities**:

- Architect and refine our dashboard development process, ensuring seamless collaboration across platforms with Product Owners, Subject Matter Experts, and customers.
- Lead the entire lifecycle of reporting, from gathering requirements to developing sophisticated data models and constructing interactive reports using visualization tools such as Sisense, PowerBI, Qlik, or Tableau.
- Foster cross-platform coordination among teams to provide consistent and valuable visualizations tailored to each sector's needs.
- Make our customers' reporting experience as amazing as possible using your understanding of data analysis and visualization.
- Play multiple roles including data discovery, analysis, and specifying changes to how reports and dashboards create and maintain information.
- Conducts root cause analysis on data issues throughout the life cycle of the data platform and triages data issues reported by users in reporting production systems.

**Who You Are**:

- **Some of the essential things required to be successful in the role**:

- Passionate for transforming data into meaningful information and actionable outcomes.
- Experience developing frameworks and leading complex cross-product projects.
- Previous experience in healthcare data storage, analysis, and visualization using BI tools such as Sisense, PowerBI, Qlik, or Tableau.
- Proven ability to multi-task and coordinate with multiple teams.
- History of working closely with product and technology teams and ability to work collaboratively to get results.
- Strong communication skills, both written and spoken.

**Who You Are - the desirables** (**It's a plus if you have)**:

- Real-life clinical experience (EMT, paramedic, nursing, etc) or demonstrated interest in emergency services/community engagement.
- Proficiency in SQL including complex queries and schema development.
- Experience developing visualizations using open-source libraries such as D3.JS.

**Benefits & Perks You will have fantastic benefits at ESO including but not limited to;**
- Life insurance (4 x base salary)
- Income protection insurance
- A generous pension contribution
- Private medical insurance including optical and dental (Aviva)
- A health cash plan
- Annual £200.00 health and wellness allowance + cycle-to-work scheme
- Enhanced maternity and paternity leave and pay, enhanced adoptive pay
- Enhanced short and long-term sick pay
- Great holiday entitlement which increases until your 5 year anniversary.
- Flexible Hybrid working, with a modern City Centre Office Space with snacks, drinks and events etc.

**About ESO**

ESO is a fast-paced, growing data, technology and research company passionate about improving community health and safety through the power of data. We pioneer innovative, user-friendly software to meet the changing needs of today's EMS agencies, fire departments, and hospitals. We're small enough to be nimble and fun, but big enough to be a great place to work. We serve thousands of customers out of our offices across the US, Canada and Northern Ireland.

**Are you ready to Make a Difference?**
- ESO is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at ESO regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor._

**Data Privacy

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