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Estate Agency Branch Leader

2 months ago


Chester, Cheshire, United Kingdom Spicerhaart Full time
{"Overview": "As a Branch Manager at Spicerhaart, you will lead a dynamic team in delivering exceptional service to clients, driving business growth, and ensuring compliance with regulatory standards.

Key Responsibilities:

* Lead daily meetings with the Estate Agency team to discuss sales strategies and performance metrics
* Coach team members to achieve Key Performance Indicators (KPIs) and provide constructive feedback
* Monitor and assess individual team member performance, including conducting one-to-one meetings
* Encourage team development and progression, identifying training needs and opportunities
* Focus on generating new and repeat business, developing strong relationships with vendors and buyers
* Liaise with prospective buyers and arrange property viewings in line with their needs
* Negotiate offers and agree sales, ensuring the business is risk-averse and compliant with regulatory requirements

Essential Skills:

* Full UK driving license for a manual vehicle
* Minimum of 2 years' experience within Estate Agency at a Senior Negotiator position, a Property Valuer position, or higher
* Ability to work well with others to create a team spirit and enjoyable working environment
* Effective communication and interpersonal skills, with the ability to create trusting relationships with customers, suppliers, and colleagues
* Strong understanding of current legislation related to Estate Agency
* Ability to manage time-sensitive and high-volume workloads
* Reputation for delivering outstanding customer service
* Ability to work under own initiative
* Good telephone manner
* Strong IT skills (Basic Microsoft Packages)
* Attention to detail

Requirements:

* Full UK driving license
* Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006)
* Evidence of right to work in the UK (passport/birth certificate)
* Proof of address
* National Insurance
* Drivers license check

If you are a motivated and experienced professional looking to take on a leadership role in Estate Agency, we encourage you to apply for this exciting opportunity.

We are an equal opportunities employer and welcome applications from all qualified candidates.

Please note that we are currently conducting some interviews using video software.

We look forward to hearing from you"}