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Guest Services Associate

3 months ago

Exeter, Devon, United Kingdom whitbread Full time

We are excited to announce an opportunity to join our team as a Guest Services Associate at Premier Inn. This role is perfect for individuals who thrive in a dynamic environment and enjoy providing exceptional customer service.

About the Role:

As a Guest Services Associate, you will be the welcoming face of our establishment, utilizing your engaging personality and customer service expertise to ensure guests feel at home from the moment they arrive. Your responsibilities will include:

  • Greeting guests with a warm smile and assisting them during the check-in process.
  • Collaborating with the housekeeping team to ensure rooms are immaculate and ready for guests.
  • Providing information about the hotel and local attractions to enhance the guest experience.

Compensation:
Competitive hourly wage.

Contract Type:
Fixed Term - 12 months.

Working Hours:
24 hours per week – guaranteed hours to help you manage your schedule.

Why Join Us?

  • Comprehensive Training: Receive thorough training and support to help you excel in your role.
  • Employee Benefits: Enjoy discounts on hotel stays and meals at Whitbread restaurants.
  • Pension Plans: Participate in our company pension scheme and savings programs.
  • Exclusive Discounts: Access savings on various services, including utilities and entertainment.
  • Complimentary Meals: Enjoy a free breakfast for two when you start with us.

Our Commitment:
We believe in the value of diversity and inclusion in the workplace. We welcome applications from individuals of all backgrounds and experiences. We are dedicated to providing a supportive environment and are open to discussing flexible working arrangements.