Food and Beverage Service Associate

3 weeks ago

Exeter, Devon, United Kingdom Mercure Exeter Rougemont Hotel Full time
Job Opportunity at Mercure Exeter Rougemont Hotel

We are seeking a skilled and enthusiastic Food and Beverage Operative to join our team at the 4-star Mercure Exeter Rougemont Hotel. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring a smooth and memorable experience for our guests.

Key Responsibilities:
  • Provide warm and welcoming service to guests in a polite and friendly manner
  • Communicate effectively with the kitchen and other team members to ensure seamless service delivery
  • Have a good knowledge of hotel products and services to make informed recommendations to guests
  • Deal with guest complaints and feedback in a friendly and efficient manner
  • Work collaboratively as part of a team to achieve excellent customer service standards
What We Offer:
  • A competitive salary and benefits package
  • Opportunities for career development and growth within the hotel group
  • A fun and dynamic work environment with a passionate team
  • Meals provided while on shift
  • Discounted use of leisure facilities
  • Free car parking
  • Stays in our hotels at discounted prices

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you. Please apply with your CV and a cover letter outlining your relevant experience and skills.

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