Aftersales Manager

4 weeks ago


Bury St, Suffolk, United Kingdom The Recruitment Solution (London) Ltd Full time
Aftersales Manager Job Description

We are seeking an experienced Aftersales Manager to join our team at The Recruitment Solution (London) Ltd. As an Aftersales Manager, you will be responsible for leading and developing a team of highly skilled Technicians, Service Advisors, and Parts people.

Key Responsibilities:

  • Lead and develop a high-performing team to deliver exceptional customer service and achieve business objectives.
  • Ensure a high level of customer satisfaction through effective service delivery and quality control.
  • Manage productive activity, measured by strict performance indicators and profit-defined success margins.
  • Monitor and control expenses, producing daily/weekly activity and financial reports.
  • Provide guidance and training to team members to improve their performance and ensure they are doing their jobs effectively and confidently.

Requirements:

  • Proven experience in a similar role, with a track record of delivering results and developing a team.
  • Strong leadership and management skills, with the ability to motivate and inspire a team.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Ability to work in a fast-paced environment, with a high level of energy and enthusiasm.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career development and progression.
  • A dynamic and supportive work environment.

We are an equal opportunities employer and welcome applications from all qualified candidates. If you are a motivated and experienced Aftersales Manager looking for a new challenge, please apply today.


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