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Procurement Specialist

2 months ago


Swindon, Swindon, United Kingdom Succeed Recruitment Solutions Full time
About the Role

We are seeking a highly motivated and experienced Contracting Manager to join our team at Succeed Recruitment Solutions. As a Contracting Manager, you will play a crucial role in driving business growth by developing and maintaining strong contractual relationships with our client's key suppliers.

Key Responsibilities
  • Procurement and Contract Management: Manage the briefing and contracting timetable with the Product teams, ensuring timely and budget-friendly delivery of contracted products.
  • Supplier Relationship Development: Develop and maintain key supplier relationships, working closely with the Product teams to identify opportunities for growth and improvement.
  • Agreement Negotiation: Drive agreements that are regularly reviewed and negotiated to secure industry-leading rates and unique products.
  • Market Analysis and Research: Develop a travel timetable to research and negotiate product briefs, creating new supplier opportunities and strengthening current agreements.
  • Destination Analysis: Monitor destination arrival statistics and seek strategic initiatives to drive incremental market share.
  • Operational Viability: Agree and take ownership of processes with the Operational team to ensure contracted products are operationally viable and provide an excellent customer journey.
  • Sales and Revenue Growth: Develop sales, room night, rate data, year on year, competitor analysis, and recommend rate requirements to aid negotiations.
  • Risk Management: Communicate risks and recommendations to the Director team to ensure informed decision-making.
  • Customer Feedback and Improvement: Review customer feedback and look for ways to improve ground products and the customer journey with the Product and Service team.
  • Complaint Resolution: Manage customer complaint escalations and drive compensation recovery where appropriate from suppliers.
  • Pricing Strategy and Margin Management: Understand the pricing strategy, margins, and volumes associated with each contracted product.
  • Up-Sell Strategy: Own the contracting plan to support the Up-Sell Strategy (post-booking/pre-departure sales).
Requirements
  • A passion for the worldwide travel sector.
  • Experience in contracting, negotiating, and maintaining new supplier partnerships.
  • Strong pro-active, dynamic, passionate, and a team player.
  • Experience in negotiation skills preferred.
  • Excellent verbal and written communication skills, plus excellent numeric ability.
  • Excellent attention to detail, innovative thinker, and creative problem solver.
  • Ability to undertake travel abroad when required by the business.