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Food and Beverage Host

2 months ago

London, Greater London, United Kingdom Grosvenor Casinos Full time

About Us

Grosvenor Casinos is a leading entertainment and gaming company that prides itself on providing a unique and memorable experience for its customers. Our venues are designed to be community hubs where people can relax, socialize, and enjoy a safe and welcoming environment.

Our Culture

We are committed to customer excellence and ensuring that both our customers and colleagues are at the heart of everything we do. Our people-focused culture is built on a foundation of mutual respect, open communication, and a passion for delivering exceptional service.

Job Summary

We are seeking a skilled and charismatic Food and Beverage Host to join our team. As a Food and Beverage Host, you will be responsible for creating a warm and inviting atmosphere, making our customers feel welcome, and providing a first-class customer service experience.

Key Responsibilities

  • Present menus confidently and effectively to customers
  • Provide exceptional customer service, ensuring that customers feel valued and appreciated
  • Work collaboratively with colleagues to ensure seamless service delivery
  • Upsell and promote our food and beverage offerings to customers
  • Contribute to a positive and inclusive work environment

What We Offer

We offer a competitive salary, a fantastic rewards package, and opportunities for growth and development. Our comprehensive induction program will ensure that you are well-prepared for your role, and our supportive and nurturing work environment will give you the tools you need to thrive.

Why Join Us?

Grosvenor Casinos is a dynamic and exciting place to work, with a strong focus on customer satisfaction and employee development. We are committed to creating a high-performing culture where our people can work, win, and grow together.