Food and Beverage Host

2 weeks ago

London, Greater London, United Kingdom Grosvenor Casinos Full time
Job Title: Food & Beverage Host

About the Role:

We are seeking a skilled and enthusiastic Food & Beverage Host to join our team at Grosvenor Casinos. As a Food & Beverage Host, you will be responsible for providing exceptional customer service, ensuring a warm and welcoming atmosphere, and promoting our menu offerings to our guests.


Key Responsibilities:
  • Provide exceptional customer service, responding to guest inquiries and resolving any issues in a timely and professional manner.
  • Ensure a clean and organized environment, adhering to health and safety standards.
  • Promote our menu offerings, making recommendations to guests and upselling where appropriate.
  • Work collaboratively with the kitchen team to ensure seamless service delivery.
  • Manage cash and credit transactions accurately, adhering to company policies and procedures.

What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for career growth and development.
  • A fun and dynamic work environment.
  • Recognition and rewards for outstanding performance.

Requirements:
  • Previous experience in a customer-facing role, preferably in the hospitality or gaming industry.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Basic math skills and accuracy with cash handling.

How to Apply:

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information].

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