Lead Security Officer

3 weeks ago


West Bromwich, Sandwell, United Kingdom ABM UK Full time

JOB TITLE: Lead Security Officer

LOCATION: New Square Shopping Centre

SHIFT PATTERN: 6 on 3 off, 56 hours per week

PAY RATE: £12.07 per hour

Main Duties & Responsibilities:

This position offers a permanent contract requiring both SIA and CCTV licenses. The New Square Shopping Centre is an outdoor retail environment featuring numerous shops, dining establishments, and entertainment options. We are seeking a dedicated Lead Security Officer to ensure a safe and secure atmosphere for both patrons and employees.

Person Specification:


• Proven ability to collaborate effectively within a team as well as independently in the absence of the Security Manager.


• Excellent verbal and written communication skills.


• Experience in team leadership, overseeing daily operations of the security team.


• Ensure all security staff are well-informed of their roles, emphasizing the importance of delivering exceptional customer service.


• Strong time management capabilities.


• Professional appearance and demeanor.


• Awareness of conflict management techniques.


• High level of customer service awareness.


• Proficient telephone communication skills.


• Essential: SIA Door Supervisor/Security Guard license.


• Essential: SIA CCTV license.

Benefits:

We are pleased to offer a comprehensive range of benefits, including:

  • 24/7 GP access for you and your immediate family, allowing consultations from home.
  • Mental health support and life event counseling services.
  • Fitness initiatives to promote health and well-being.
  • Financial and legal advisory support.
  • Cycle-to-work scheme for sustainable commuting.
  • Access to Lifeworks, our innovative employee application providing:
  • Perks: Discounts, gift cards, cashback, and exclusive offers.
  • Life: Resources and tools on various topics including family, health, and work.
  • Support: Online chat or telephone service for urgent assistance in crises.

For further details about ABM's benefits, please visit our careers page.

ABOUT US:

ABM is a leading provider of integrated facility services, committed to fostering a cleaner, healthier, and more sustainable environment. We deliver essential services that enhance the spaces that matter most, including cleaning, engineering, parking, electrical and lighting solutions, HVAC and mechanical services, security, and mission-critical solutions. Our tailored facility solutions cater to a diverse range of industries, from commercial offices to educational institutions, healthcare facilities, and entertainment venues. In the UK, we proudly serve iconic sites with a dedicated workforce of over 10,000 team members. For more information, please visit our website.

ABM is dedicated to promoting diversity and inclusion in employment practices, ensuring equal opportunities regardless of age, disability, gender reassignment, sex, marital status, pregnancy, race, religion, or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.


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