Chief Security Operations Leader

4 weeks ago

West Bromwich, Sandwell, United Kingdom ABM UK Full time

JOB TITLE: Chief Security Operations Leader

LOCATION: New Square Shopping Centre

SHIFT PATTERN: 6 on 3 off, 56 hours per week

PAY RATE: £12.07 per hour

Main Duties & Responsibilities:

This is a permanent role requiring both SIA and CCTV licenses. The New Square Shopping Centre is an outdoor retail hub featuring a variety of shops, dining establishments, and entertainment options. We are seeking a dedicated Chief Security Operations Leader to ensure a secure and welcoming environment for both patrons and staff.

Person Specification:


• Proven ability to collaborate effectively within a team and operate independently in the absence of the Security Manager.


• Excellent communication skills, both verbal and written.


• Experience in team leadership, overseeing daily operations of the security personnel.


• Ensure all security staff comprehend their specific roles, with a strong focus on delivering exceptional customer service.


• Strong time management capabilities.


• Professional appearance and demeanor.


• Awareness of conflict management strategies.


• High level of customer service orientation.


• Proficient telephone communication skills.


• Essential: SIA Door Supervisor/Security Guard license.


• Essential: SIA CCTV license.

Benefits:

We are pleased to offer a comprehensive benefits package that includes:

  • 24/7 access to a GP: You and your immediate family can consult with a UK-based GP from home.
  • Mental health support and life event counseling services.
  • Fitness initiatives to promote well-being.
  • Financial and legal advisory services.
  • Cycle-to-work scheme.
  • Access to Lifeworks, our innovative employee app offering:
  • Perks: Discounts, gift cards, cashback, and exclusive offers.
  • Life: Resources and tools on various topics including family, health, finance, and work.
  • Support: Online chat or telephone service for urgent assistance during crises.

For further details about ABM's benefits, please visit our careers page.

ABOUT US:

ABM is a leading provider of integrated facility services, committed to creating cleaner, healthier, and more sustainable environments. We deliver essential services that enhance the spaces that matter most, including cleaning, engineering, parking, electrical and lighting solutions, HVAC and mechanical services, security, and mission-critical solutions. Our tailored facility solutions cater to a diverse range of industries, from commercial offices to educational institutions, healthcare facilities, and entertainment venues. In the UK, we proudly serve iconic sites with a dedicated workforce of over 10,000 team members. For more information, please visit our website.

ABM is dedicated to promoting diversity and inclusion in our employment practices, ensuring equal opportunities regardless of age, disability, gender reassignment, sex, marital status, pregnancy, race, religion, or belief. We are proud to be recognized as an Armed Forces Covenant Employer.

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