Night Manager
7 days ago
We are seeking a highly skilled and experienced Night Manager to join our team at Axiom Hospitality Limited. As a Night Manager, you will be responsible for leading the hotel operations during the night shift, ensuring that all guests receive exceptional service and that the hotel runs smoothly and efficiently.
Key Responsibilities- Guest Experience: Manage the guest experience, ensuring that each and every guest receives great service, defined by our values and mission statement.
- Departmental Costs: Manage the departmental costs, ensuring that scheduling and resources are dispatched accordingly to support operational performance.
- Operational Improvement: Establish opportunities for improving operations consistently.
- Guest Service Needs: Address guests' service needs in a professional, positive, and timely manner.
- Quality Assurance: Comply with quality assurance expectations and standards.
- Guest Feedback: Regularly review our guest experience feedback, share results and comments, and work to improve each facet of the business.
- Teamwork: Work with all other departments in a suitably respectful, courteous, and helpful manner.
- Guest Awareness: Establish a courteous, helpful, and friendly attitude toward all guests at all times and be confident in using guest names at every available opportunity.
- Complaints and Problems: Be aware of complaints/problems and bring them to the attention of the Front Office and Duty Manager and offer assistance using your integrity.
- Night Audits and Hotel Safety Checks: Undertake night audits and hotel safety checks to make sure everyone in our hotel is safe and looked after.
- Operational Processes: Continuously improve all operational processes and ensure these are clearly communicated to the relevant team members.
- Passion for Hospitality: Truly passionate about the Hospitality Industry.
- Previous Experience: Previous experience as a receptionist or reception supervisor is required.
- Customer Service Skills: Outstanding customer service skills with the ability to anticipate guests' needs.
- Leadership Skills: A strong leader capable of motivating and influencing others to work to defined procedures and standards.
- Personal Presentation: Excellent personal presentation.
- Independence: Ability to function independently with a minimum of supervision.
- Communication Skills: Excellent communication skills, the ability to communicate verbally and in writing.
- Teamwork: To be an enthusiastic team player with a flexible approach.
- Hotel Discounts: Hotel discounts across all Axiom Hospitality hotels – colleague rates and up to 50% discount on F&B.
- Holiday Entitlement: 28 days holiday, including bank holidays, increasing yearly to 33 days.
- Benefits and Rewards: Discounts across retail, restaurants, events, and more through our benefits & rewards portal.
- Employee Assistance Line: Access to our Employee Assistance Line to support your Mental Health and Wellbeing.
- Wagestream Financial Wellbeing: Use of Wagestream Financial Wellbeing platform, allowing instant access to your pay.
- Axiom Xcape Stayover: Yearly complimentary Axiom Xcape stayover after one year of service.
- Training and Progression: A growing team with great training, progression, and promotion opportunities.
- Referral Bonus: Rewards for referring a friend: referral bonus for recommending a new team member starts at £250 per successful hire.
- Free Meals: Free meals while on shift.
- Length of Service Awards: Length of service awards, ranging from 1 year to 3, 5, 10, and 20-year rewards and more.
-
Night Manager
4 weeks ago
West London, London, United Kingdom Browns Hotel Full timeWhy join us at Rocco Forte Hotels? At Rocco Forte Hotels, we are committed to giving our Team Members the skills and support required to deliver unrivalled service, and most importantly, to grow in their careers. We also like giving our Team Members the very best benefits such as discounted rates at any of our 5 star properties from just £25/ €36 per...
-
Night Manager
2 days ago
West London, London, United Kingdom Dorsett Shepherds Bush Full timeWe are looking to fill the position of Night Manager with Dorsett Shepherds Bush London and daO by Dorsett West London our aparthotel. As a Night Manager, you will be responsible for the night team working closely with the front office team and security on nights. You must be an enthusiastic and pro-active individual who enjoys varied responsibilities with a...
-
Night Manager
2 weeks ago
North West London, London, United Kingdom Nobu Hotel London, Portman Square Full timeTHE ROLE As Night Manager, you will be responsible for ensuring the smooth operational running of the whole hotel throughout the night. You will act as a Manager on Duty and be a point of contact for any issues or guest enquiries should they come up. Your tasks will include but will not be limited to: Be accustomed to working day and night shifts; 4 on; 4...
-
Night Manager
2 days ago
West London, London, London, United Kingdom Copthorne Tara Hotel London Kensington Full timeThe Copthorne Tara Hotel London Kensingtonis looking for a dynamic and energetic Night Manager, who has passion for delivering impeccable experiences across all areas of the front house during the late hours, serving a mix of residents, members, and guests. The Night Manager needs to have a strong background in a hotel night time front of house role with a...
-
Wine and Beverage Manager
6 days ago
West Wickham, Greater London, United Kingdom Park Hyatt London River Thames Full timeAbout Park Hyatt London River ThamesWe are seeking a highly skilled and experienced Wine Lounge Supervisor to join our team at Park Hyatt London River Thames. As a Wine Lounge Supervisor, you will be responsible for overseeing the wine program, providing exceptional service to guests, and driving beverage sales.Key ResponsibilitiesWine Program...
-
Wine and Beverage Manager
7 days ago
West Wickham, Greater London, United Kingdom Park Hyatt London River Thames Full timeAbout Park Hyatt London River ThamesWe are seeking a highly skilled and experienced Wine Lounge Supervisor to join our team at Park Hyatt London River Thames. As a Wine Lounge Supervisor, you will be responsible for overseeing the wine program, providing exceptional service to guests, and driving beverage sales.Key ResponsibilitiesWine Program...
-
Assistant Night Manager
7 days ago
West London, London, United Kingdom Hotel Cafe Royal Full timeHotel Café Royal enjoys an unrivalled setting on Regent Street where the elegance of Mayfair, energy of Soho and sophistication of St. James combine. It's where history, culture, business and the stage are just steps away. That's one reason why, for 150 years, people who make a difference have made their way through these doors. For Oscar Wilde and...
-
Assistant Night Manager
6 days ago
West London, London, United Kingdom Clayton Hotel Chiswick Full timeAssistant Night Manager – Clayton Hotel ChiswickWe have a fantastic new vacancy for an Assistant Night ManagerObjective of Role: Through the consistent delivery of the highest standards, promote a professional and positive image to all of our guests and contribute to the hotel's targets.Key Duties and Responsibilities To assist Night Manager with...
-
Night Manager
7 days ago
West London, South East, W8 5SY, West London, United Kingdom Copthorne Tara Hotel London Kensington Full timeThe Copthorne Tara Hotel London Kensingtonis looking for a dynamic and energetic Night Manager, who has passion for delivering impeccable experiences across all areas of the front house during the late hours, serving a mix of residents, members, and guests. The Night Manager needs to have a strong background in a hotel night time front of house role with a...
-
Night Manager
2 weeks ago
South West London, London, United Kingdom AXIOM HOSPITALITY LIMITED Full timeSalary - £28,500 per annumWe are currently recruiting for a Night Manager to join our Truly Talented team. Reporting directly to the Front Office Manager, this is an exciting role for a talented individual who is looking for career growth and for the opportunity to lead a hardworking team. What we offer £28,500 per annum Permanent Full-time contract Your...
-
Night Manager
1 week ago
South West London, London, United Kingdom AXIOM HOSPITALITY LIMITED Full timeSalary - £28,500 per annumWe are currently recruiting for a Night Manager to join our Truly Talented team. Reporting directly to the Front Office Manager, this is an exciting role for a talented individual who is looking for career growth and for the opportunity to lead a hardworking team. What we offer £28,500 per annum Permanent Full-time contract Your...
-
Night Porter
6 days ago
West Drayton, Greater London, United Kingdom LGH Hotels Management Full timeThe OpportunityWe are seeking a reliable and responsible Night Porter to join our team at LGH Hotels Management and contribute to the smooth operation of our hotel during the night shift.Responsibilities:Manage guest requests and ensure they are handled promptly and professionally.Maintain security and safety procedures during the night shift.Perform regular...
-
Night Porter
7 days ago
West Drayton, Greater London, United Kingdom LGH Hotels Management Full timeThe OpportunityWe are seeking a reliable and responsible Night Porter to join our team at LGH Hotels Management and contribute to the smooth operation of our hotel during the night shift.Responsibilities:Manage guest requests and ensure they are handled promptly and professionally.Maintain security and safety procedures during the night shift.Perform regular...
-
Night Duty Manager
1 week ago
South West London, London, United Kingdom Great Scotland Yard Full timeHotel Night Duty ManagerSalary:£29,500 + Service Charge (Expected to be an average of £600 per month)Just some of the benefits you will enjoy as a Hotel Night Duty Manager12 complimentary nights a year across Hyatt Hotels worldwideDiscounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!Free meals on...
-
Bar Lounge Mixologist
6 days ago
West Wickham, Greater London, United Kingdom Park Hyatt London River Thames Full timeAbout Park Hyatt London River ThamesWe are seeking a skilled Bar Lounge Bartender to join our team at Park Hyatt London River Thames. As a luxury hotel, we offer a unique and exciting work environment that is perfect for individuals who are passionate about delivering exceptional service and creating memorable experiences for our guests.Key...
-
Bar Lounge Mixologist
6 days ago
West Wickham, Greater London, United Kingdom Park Hyatt London River Thames Full timeAbout Park Hyatt London River ThamesWe are seeking a skilled Bar Lounge Bartender to join our team at Park Hyatt London River Thames. As a luxury hotel, we offer a unique and exciting work environment that is perfect for individuals who are passionate about delivering exceptional service and creating memorable experiences for our guests.Key...
-
Registered Nurse Positions Open
3 weeks ago
West Wickham, Greater London, United Kingdom My Locum Ltd Full timeJoin Our Healthcare TeamMy Locum Ltd is seeking dedicated Registered General Nurses for various shifts, including mornings, days, and nights. If you are committed to providing exceptional care and are available for flexible scheduling, we would love to hear from you.Qualifications & Requirements:Minimum of 6 months experience in a healthcare setting as a...
-
Executive Chef
6 days ago
West Wickham, Greater London, United Kingdom The Ivy Asia Full timeAbout The Ivy AsiaWe are a market leader in prestige late night pan-Asian cuisine, with a rich history and an enviable reputation. Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.Job SummaryWe are seeking a highly...
-
Executive Chef
7 days ago
West Wickham, Greater London, United Kingdom The Ivy Asia Full timeAbout The Ivy AsiaWe are a market leader in prestige late night pan-Asian cuisine, with a rich history and an enviable reputation. Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.Job SummaryWe are seeking a highly...
-
Assistant Night Manager
7 days ago
West London, South East, W4 5RY, West London, United Kingdom Clayton Hotel Chiswick Full timeAssistant Night Manager – Clayton Hotel ChiswickWe have a fantastic new vacancy for an Assistant Night ManagerObjective of Role: Through the consistent delivery of the highest standards, promote a professional and positive image to all of our guests and contribute to the hotel's targets.Key Duties and Responsibilities To assist Night Manager with...
