Customer Service Representative

2 months ago


Portadown, United Kingdom McDonald's Full time

About the Role

As a Crew Member at McDonald's, you will be part of a dynamic team that works together to provide an exceptional customer experience. Your primary responsibility will be to ensure that every customer leaves our restaurant satisfied and eager to return.

Key Responsibilities

  • Prepare and serve food and beverages to customers in a timely and efficient manner.
  • Provide friendly and attentive service to customers, responding to their needs and resolving any issues promptly.
  • Work effectively as part of a team to maintain a clean and welcoming restaurant environment.
  • Follow all workplace safety, security, and food hygiene procedures to ensure a safe and healthy work environment.
  • Participate in ongoing training and development to improve your skills and knowledge.

Requirements

  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Ability to work in a fast-paced environment and maintain high energy levels throughout your shift.
  • Basic math skills and accuracy when handling cash and operating a point-of-sale system.
  • Ability to lift up to 25 pounds and stand for long periods of time.

What We Offer

  • A competitive hourly rate and opportunities for advancement.
  • A comprehensive benefits package, including holiday pay and meal allowance.
  • Employee discounts from top high street and online brands.
  • A fun and supportive work environment with opportunities to develop new skills and knowledge.


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