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Intensive Support Service Team Leader

2 months ago


Norwich, Norfolk, United Kingdom Norfolk Community Health and Care NHS Trust Full time
Job Summary

We are seeking an experienced and skilled professional to join our team as the Clinical and Operational Lead for the Intensive Support Service (ISS). The ISS is a specialized community care service that provides intensive support to individuals with learning disabilities and complex health needs.

Key Responsibilities
  • Provide clinical and operational leadership to the ISS team, ensuring the delivery of high-quality care and services to patients.
  • Develop and implement effective strategies to improve patient outcomes, service efficiency, and staff performance.
  • Collaborate with multidisciplinary teams to ensure seamless care coordination and communication.
  • Conduct comprehensive assessments and develop individualized care plans that meet the unique needs of patients.
  • Supervise and mentor staff to ensure they have the necessary skills and knowledge to provide high-quality care.
  • Monitor and evaluate service performance, identifying areas for improvement and implementing changes as needed.
  • Develop and maintain relationships with stakeholders, including patients, families, and community partners.
  • Stay up-to-date with best practices, policies, and procedures, ensuring compliance with regulatory requirements.
Requirements
  • Master's degree in Nursing or a related field.
  • Current registration with the Nursing and Midwifery Council (NMC).
  • Minimum 5 years of experience in a leadership role, preferably in a community care setting.
  • Proven track record of improving patient outcomes and service efficiency.
  • Excellent communication, leadership, and interpersonal skills.
  • Ability to work effectively in a fast-paced environment and prioritize tasks accordingly.
  • Knowledge of relevant laws, regulations, and policies, including the Mental Health Act and the Mental Capacity Act.
What We Offer

As a Clinical and Operational Lead for the Intensive Support Service, you will have the opportunity to make a meaningful difference in the lives of patients and their families. You will be part of a dynamic team that is committed to delivering high-quality care and services. We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.