Spa Guest Services Coordinator

4 weeks ago

Warminster, Wiltshire, United Kingdom Bishopstrow Full time

Become our Spa Guest Services Coordinator
and embrace your individuality

At Bishopstrow, we celebrate authenticity and encourage our team members to express their true selves. Here’s what you can expect as part of our community:


• Competitive monthly salary alongside service payments

• Complimentary parking for staff

• Flexible scheduling with 5 working days, including weekends

• Enjoy meals prepared by our talented chefs during your shifts

• Opportunities for career advancement and training within Kaleidoscope Hotels

• Financial benefits to enhance your earnings and wellbeing support for you and your family

• Discounts on dining, accommodations, and experiences across our properties

• Access to local gym memberships and hospitality discounts

• £500 referral bonus for bringing in new talent

• Work in a vibrant environment with a diverse team

• Contribute to a culture that embodies our core values
There’s much more to discover...

Bishopstrow is recognized as one of the Times 100 best places to stay, set in 30 acres of stunning Wiltshire countryside. Our charming hotel combines Georgian elegance with vibrant decor, offering spacious rooms, an expansive spa, and a newly launched restaurant that reflects creativity and joy. Since our acquisition in July 2021, we have revitalized the hotel, introducing modernized suites, a reimagined dining experience, and innovative spa concepts, making it an exciting place for those seeking a dynamic journey.

What’s it like to be part of our team? We are a creative and playful group that encourages each other to embrace uniqueness, whether you are new to the hospitality industry or a seasoned professional. Our inclusive community fosters an environment where you can truly be yourself, making your experience at Bishopstrow even more enjoyable.

We prioritize kindness, respect, and a commitment to providing our guests with exceptional experiences.

Explore our team culture further here:


As a Spa Guest Services Coordinator, your responsibilities will include:

  • Providing a warm welcome and friendly farewell to all spa guests, including members and hotel patrons.
  • Being an essential team member who enhances the spa experience by checking in on guests, addressing inquiries, assisting therapists, and collaborating with hotel staff to ensure smooth operations.
  • Managing administrative tasks with ease, including handling calls and emails, making reservations, and preparing information for current and prospective spa members.
  • Maintaining high standards by overseeing guest areas, ensuring the spa remains clean and inviting.
  • Creating a welcoming atmosphere for all visitors, offering refreshments and showcasing your hospitable nature.
  • Feeling valued as part of a team, knowing you can disconnect after your shift ends.

What’s next after applying for the Spa Guest Services Coordinator position?

Impress us with your application, and we will reach out to you. Following our initial conversation, you may receive an invitation to participate in a Team Insight session with your chosen department. This is an opportunity for you to ask questions and for us to learn more about you. If all goes well, you could soon be a part of our team.


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