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Store Operations Manager
2 months ago
Store Supervisor
Primary Objective
The Store Supervisor plays a crucial role in supporting store leadership by fostering a customer-centric atmosphere on the sales floor through outstanding supervision. As a vital team member, you will contribute to enhancing store efficiency and profitability by facilitating team cohesion, staff training, and ensuring adherence to all Tapestry standards.
We seek a remarkable Supervisor who exemplifies leadership, sets a positive tone on the sales floor, and provides constructive feedback to the store team to surpass Tapestry Service standards. In return, you will have the opportunity to lead an exceptional team and be part of a rapidly growing modern luxury brand with pathways for career advancement.
Candidate Profile
The ideal candidate will utilize their expertise to:
- Foster a dynamic, sales-driven, and service-oriented environment;
- Ensure all customers receive service in alignment with Tapestry's approach;
- Motivate the team to achieve and exceed performance benchmarks;
- Proactively address developmental needs;
- Maintain a confident and influential presence on the sales floor;
- Act as a champion for the team;
- Build collaborative relationships with team members;
- Represent the brand positively in all interactions.
The successful candidate will possess:
- Experience in a retail service setting in a managerial capacity;
- Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook;
- Strong communication skills to effectively engage with customers and staff;
- Flexibility to work varied hours to meet business needs, including evenings, weekends, and holidays.
Tapestry is an equal opportunity employer and is committed to hiring and developing the best talent. All employment decisions are based on the qualifications of the applicant. For more information, please visit Tapestry.
