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Nighttime Guest Services Coordinator

2 months ago

Castle Combe, United Kingdom Exclusive Hotels and Venues Full time

Join Our Team as a Night Porter

The Night Porter plays a crucial role in ensuring the smooth operation of our esteemed establishment during the late hours. Your responsibilities will include:

  • Supervising the hotel and providing assistance to guests throughout the night
  • Upholding and enhancing our luxury service standards consistently
  • Managing and reconciling the Night Audit procedures
  • Overseeing the night bar and facilitating Room Service
  • Executing emergency evacuation protocols and procedures in accordance with established guidelines
  • Addressing guest inquiries and providing information as needed
  • Ensuring the security of the premises and the safety of all guests
  • Handling switchboard operations efficiently
  • Facilitating the check-in and check-out processes for guests
  • Complying with all health and safety regulations
  • Maintaining high standards of cleanliness throughout the hotel
  • Reporting any maintenance issues promptly
  • Exhibiting strong attention to detail in all tasks

We are looking for dedicated individuals who thrive in a dynamic environment and are committed to providing exceptional service.