Parts Advisor

2 weeks ago


St Peter Port, United Kingdom Motor Mall Full time

Job Summary

We are seeking a skilled Parts Advisor to join our team at Motor Mall. As a key member of our Parts Department, you will play a vital role in ensuring our customers receive exceptional service and support.

Main Responsibilities

  • Provide accurate and timely assistance to customers, both internal and external, to meet their parts requirements.
  • Develop a thorough understanding of our parts inventory, including procedures for checking and binning parts, and ensure all orders are accurately processed.
  • Maintain a high level of organization and cleanliness in the work area, adhering to company standards.
  • Ensure all parts displays are up-to-date, clean, and priced correctly to generate interest and excitement among customers.
  • Process and handle cash, cheques, and accounts in accordance with company procedures and rules.
  • Report any stock damage or losses to the Manager immediately.
  • Assist in stock checks and maintain accurate records.
  • Pack and load parts correctly, ensuring efficient despatch and delivery.
  • Maintain good relationships with suppliers and colleagues in other departments.

Limits of Authority

Ensure all transactions are conducted within agreed discounts and terms, and do not order parts for stock without prior authority.


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