Care Operations Manager

2 weeks ago

Kempston Hardwick, United Kingdom Joneshouse Recruitment Ltd Full time
Joneshouse Recruitment Ltd
Care Manager - £40,000pa

Location: Bedford MK43

Job Overview:


The Care Manager will be responsible for overseeing the daily operations of client services, ensuring adherence to all regulatory standards and legislative requirements pertinent to the care sector.

Key Responsibilities:

  • Serve as the Registered Manager, overseeing the regulated activities of the office.
  • Ensure compliance with regulatory bodies, legislation, and the franchise standards of the organization.
  • Champion the highest standards of care with a focus on person-centered service delivery.
  • Manage the client acquisition process from initial engagement to successful onboarding, in line with company protocols.
  • Conduct care planning and risk assessments, ensuring compliance with relevant legal and regulatory frameworks.
  • Oversee the operation of quality control systems and perform quality assurance visits for clients.
  • Continuously assess and enhance processes to deliver the most effective and efficient service.
  • Handle complaints and incidents effectively, conducting investigations to improve service quality.
  • Ensure timely reporting to relevant authorities such as CQC and other regulatory bodies.
  • Engage with the local community and utilize digital platforms to promote the service.
  • Participate in disciplinary processes, interviews, and meetings, adhering to company policies and HR guidance.
  • Assist in managing payroll and budgets.
  • Stay informed on changes in legislation and regulations.
  • Identify personal development areas aligned with business objectives and take proactive steps for improvement.
  • Ensure compliance with the Equality, Diversity, and Equal Opportunities Policy in all aspects of employment and service delivery.
Essential Qualifications:

  • Demonstrated experience in care provision with a strong record of delivering exceptional customer service.
  • Proven leadership experience in training and managing teams to deliver high-quality domiciliary care services.
  • Possession of or willingness to pursue a Level 5 Diploma in Leadership for Health and Social Care and Children and Young People's Services or equivalent.
  • Comprehensive understanding of compliance and legislative requirements in the care sector.
  • Strong skills in care assessment and planning.
  • Good grasp of operational systems and processes.
  • Excellent interpersonal and communication abilities.
  • Capability to inspire and build strong working relationships.
  • Effective organizational and planning skills.
  • Motivated to undertake a broad role and develop care services.
  • Passionate about delivering the highest quality of care.
  • Commercially aware with strong influencing and negotiation skills.
  • Proven track record of achieving business growth targets.
  • Able to work accurately under pressure.
  • Responsive and adaptable, maintaining composure while managing multiple priorities.
  • Flexible to meet business demands, including participation in an on-call rota.
  • Proficient in IT systems, with experience in Microsoft Office or Google Suite, database management, and virtual communication platforms.
  • A valid driving license and access to a vehicle are required to support on-call functions and conduct client assessments.
Core Competencies:

  • Driving Results
  • Adapting to Change
  • Customer Focus
  • Quality Focus
  • Influencing
  • Leading Others
  • Teamwork & Collaboration
  • Planning and Organizing
  • Communication & Relationship Management
  • Agile Learner

This document outlines the general nature and level of work for this position. It is not an exhaustive list of responsibilities, duties, skills, efforts, and conditions. The employer reserves the right to modify the description in the future with or without notice. Responsibilities for this position may be adjusted to reasonably accommodate individuals with disabilities.
Joneshouse Recruitment Ltd is committed to safeguarding and promoting the welfare of adults and expects all staff to share this commitment. This role is subject to a Criminal Records check at the appropriate level.

  • Care Operations Manager

    2 weeks ago

    Kempston Hardwick, United Kingdom Joneshouse Recruitment Ltd Full time

    Joneshouse Recruitment LtdCare Manager - £40,000paLocation: Bedford MK43Job Overview:As the Care Manager, you will hold accountability for overseeing the daily operations of client services, ensuring adherence to all regulatory requirements and legislation pertinent to the sector.Key Responsibilities:Serve as the Registered Manager responsible for the...

  • Care Operations Manager

    3 days ago

    Kempston Hardwick, United Kingdom Joneshouse Recruitment Ltd Full time

    Joneshouse Recruitment LtdCare Manager - £40,000paLocation: Bedford MK43Job Overview:As the Care Manager, you will hold accountability for overseeing the daily operations of client services, ensuring adherence to all regulatory requirements and legislation pertinent to the sector.Key Responsibilities:Serve as the Registered Manager responsible for the...

  • Care Operations Manager

    2 weeks ago

    Kempston Hardwick, United Kingdom Joneshouse Recruitment Ltd Full time

    Joneshouse Recruitment LtdCare Manager - £40,000paLocation: Bedford MK43Job Overview:As the Care Manager, you will be responsible for overseeing the daily operations of client services, ensuring adherence to all regulatory standards and legal requirements pertinent to the service.Key Responsibilities:Act as the Registered Manager for the regulated...

  • Care Operations Manager

    3 days ago

    Kempston Hardwick, United Kingdom Joneshouse Recruitment Ltd Full time

    Joneshouse Recruitment LtdCare Manager - £40,000paLocation: Bedford MK43Job Overview:As the Care Manager, you will be responsible for overseeing the daily operations of client services, ensuring adherence to all regulatory standards and legal requirements pertinent to the service.Key Responsibilities:Act as the Registered Manager for the regulated...

  • Registered Care Manager

    4 weeks ago

    Kempston Hardwick, United Kingdom Joneshouse Recruitment Ltd Full time

    Joneshouse Recruitment Care Manager - £40,000pa Location Bedford MK43 Job Description To be accountable for the management of the day to day running of the client operations, ensuring compliance with all governing body requirements and legislation relevant to the service. The Role • Registered Manager managing the regulated activity for the office. •...

  • Logistics Operations Manager

    4 days ago

    Kempston Hardwick, Bedford, United Kingdom Avantor Full time

    About the RoleWe are seeking a highly motivated and experienced Logistics Lead to join our Service Leads team at Avantor. As a key member of our team, you will be responsible for managing the Loading Bay operations, ensuring smooth and efficient processes.Key ResponsibilitiesManage a team of 4 Logistics Bay Operatives, providing guidance, support, and...

  • Logistics Operations Manager

    3 days ago

    Kempston Hardwick, Bedford, United Kingdom Avantor Full time

    About the RoleWe are seeking a highly motivated and experienced Logistics Lead to join our Service Leads team at Avantor. As a key member of our team, you will be responsible for managing the Loading Bay operations, ensuring smooth and efficient processes.Key ResponsibilitiesManage a team of 4 Logistics Bay Operatives, providing guidance, support, and...

  • Operations and Compliance Manager

    4 days ago

    Kempston Hardwick, Bedford, United Kingdom Corriculo Ltd Full time

    About the RoleThe Operations and Compliance Manager will play a crucial role in ensuring the smooth operation of the business by managing the IMS (ISO 9001:2015, ISO 45001:2018, ISO 14001:2015), integrating document control plans, and ensuring compliance with data protection regulations.Key ResponsibilitiesManage document control, overseeing regulatory...

  • Geriatric Care Nurse

    3 weeks ago

    Kempston Hardwick, Bedford, United Kingdom Time Recruitment Solutions Ltd Full time £19

    Position OverviewHours: 5 hours per week - Weekend shifts on a rota basis (Shift Times 07:45-20:15)Compensation: £19 per hourAbout UsLocated in a welcoming environment, our care facility specializes in nursing, residential, dementia, and respite care, accommodating up to eighty residents.Key ResponsibilitiesAs a Geriatric Care Nurse, you will be entrusted...

  • Saw Operator

    4 weeks ago

    Kempston Hardwick, Bedford, United Kingdom Proactive Global Full time

    Saw Operator Kempston Salary: per hour with holiday paid.Summary of the Role:This role involves operating automatic cutting saws to precise measurements, primarily working with aluminium extrusions.Key Responsibilities:Operate automatic cutting saws according to specific measurements and requirements.Work primarily with aluminium extrusions to create...

  • Store Operations Manager

    3 days ago

    Kempston Hardwick, Bedford, United Kingdom Card Factory Full time

    Job Summary:We are seeking a highly skilled and experienced Retail Store Manager to join our team at Card Factory. As a key member of our store leadership team, you will be responsible for driving commercial growth and developing a high-performing team culture that puts the customer at the heart of everything we do.Key Responsibilities:Deliver commercial...

  • Store Operations Manager

    5 days ago

    Kempston Hardwick, Bedford, United Kingdom Card Factory Full time

    Job Summary:We are seeking a highly skilled and experienced Retail Store Manager to join our team at Card Factory. As a key member of our store leadership team, you will be responsible for driving commercial growth and developing a high-performing team culture that puts the customer at the heart of everything we do.Key Responsibilities:Deliver commercial...

  • Nursery Manager

    4 weeks ago

    Kempston Hardwick, Bedford, United Kingdom Nursery People Full time

    We have a lovely setting seeking a Nursery Manager to join and lead their team close to Bedford. This setting is close to train station and has good transport links. They offer the children welcoming rooms and the opportunity to explore and expand their natural curiosity and learn through play.The nursery has a wonderful team of early years practitioners,...

  • Female Care Assistant

    3 months ago

    Kempston, United Kingdom Cera Care Full time

    Discover a rewarding career at Cera as a Care Assistant in Elstow/Kempston. This opportunity requires you to live locally, be a driver with a car and you must already be based in the UK with right to work status. These are mandatory requirements to apply. Whether you've already worked in social care, been caring for a vulnerable loved one, or you dedicate...

  • Electrical Operations Coordinator

    3 weeks ago

    Kempston Hardwick, Bedford, United Kingdom Attega Group Ltd Full time £26,000 - £30,000

    Position: Electrical Operations Coordinator Salary: £26,000 to £30,000 P/A + Benefits Employment Type: Full Time / Permanent / Monday to Friday – 40 hours Are you a skilled Electrical Operations Coordinator? Attega Group Ltd is collaborating with a prominent mechanical services provider that is actively in search of a dedicated Electrical Operations...

  • Industrial Machinery Operator

    5 days ago

    Kempston Hardwick, Bedford, United Kingdom MEM Recruitment Full time

    Job Summary:We are seeking a highly skilled and experienced Plant Equipment Operator to join our team at MEM Recruitment. As a key member of our production team, you will be responsible for operating and maintaining plant machinery and equipment to ensure efficient production and high-quality products.Key Responsibilities:Operate plant machinery and...

  • Transport Operator

    3 weeks ago

    Kempston Hardwick, Bedford, United Kingdom A2Z Employment Full time

    Position OverviewA2Z Employment is seeking a dedicated Transport Operator to join our team. This role involves escorting oversized shipments and managing a dynamic yard environment.Key ResponsibilitiesOperate a transit vehicle to accompany large loads.Assist in the daily operations of a busy yard.Collaborate closely with transport and warehouse...

  • Night Operations Team Member

    3 weeks ago

    Kempston Hardwick, Bedford, United Kingdom Veolia Full time £28,000 - £37,000

    Position Overview We are seeking dedicated individuals to join our Industrial Services division, focusing on operations across various client sites in the Southern Region. Working Hours This role requires a commitment of 40 hours per week, from Monday to Friday, with a standard schedule of 07:30 to 16:00. Key Responsibilities Engage in tasks involving...

  • Experienced Customer Care

    4 months ago

    Kempston Hardwick, United Kingdom McDonald's Full time

    Overview McDonald's are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to...

  • Procurement Manager

    5 days ago

    Kempston Hardwick, Bedford, United Kingdom Enable Resourcing Full time

    Job Title: Contracts ManagerJob Type: Full-timeCompany: Enable ResourcingAbout Us:Enable Resourcing is a dynamic and diverse construction business, delivering innovative and sustainable projects across various sectors. Our core values remain embedded in the idea of investing in relationships, taking care of each other and the community, and working towards a...