Customer Service Representative

2 weeks ago


Basingstoke, United Kingdom Park Street People Full time
About the Role

We are seeking a highly skilled Customer & Sales Support Executive with German language proficiency to join our team on a full-time, 12-month fixed-term contract.

Key Responsibilities
  • Provide exceptional customer service in German, ensuring a high level of satisfaction and loyalty.
  • Maximize sales opportunities through inbound and outbound calls, as well as email activity, without cold calling.
  • Process a wide variety of calls, including order processing, issue resolution, and customer communication management.
  • Support Key Account Managers in achieving annual sales targets and up-sell opportunities.
  • Collaborate with other departments to ensure best outcomes for customer orders and requests.
Requirements
  • Proven track record of success in customer service or sales support roles.
  • Excellent communication skills in German and English.
  • Ability to work effectively in a team environment.
What We Offer

A competitive salary and ongoing internal training to ensure your contribution to the team's and company's success.

Park Street People Ltd is an Equal Opportunities Employer, committed to diversity and inclusion in the workplace.



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