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Lead Luxury Watch Boutique in Glasgow

2 months ago

Glasgow, Glasgow City, United Kingdom Watches of Switzerland Full time

Rolex Boutique Director

Watches of Scotland Group is seeking a dynamic and experienced leader to manage our prestigious Rolex Boutique in Glasgow. This unique opportunity allows you to contribute to the legacy of Rolex while fostering an exceptional client experience within a luxurious setting.

Your Responsibilities:

  • Develop and execute client-centric strategies that elevate the overall client journey.
  • Mentor and guide your team, empowering them to deliver unparalleled service standards.
  • Cultivate a welcoming and memorable environment for every client interaction.
  • Build lasting relationships with clients and drive business growth through personalized engagement.
  • Oversee daily operations and ensure the team consistently achieves operational excellence.
  • Collaborate closely with management on talent development initiatives and recruitment strategies.
  • Foster a positive and high-performing team culture through ongoing training, feedback, and recognition.

Your Profile:

  • Extensive experience in senior management within the luxury retail sector.
  • A proven track record of successfully leading teams and driving business expansion.
  • An unwavering passion for delivering exceptional client experiences and exceeding expectations.
  • Strong commercial acumen with a deep understanding of CRM systems and data-driven strategies.

About Watches of Scotland Group:

Join a renowned luxury watch specialist with a global presence. We are committed to providing an unparalleled client experience and offer a comprehensive benefits package, including competitive compensation, holiday schemes, employee assistance programs, and exclusive discounts. Our inclusive environment values diversity and encourages the sharing of unique perspectives.