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Technical Director, Program Delivery

2 months ago

London, Greater London, United Kingdom Pranam Recruiters Full time
Job Description

**Job Title:** Technical Director, Program Delivery

**Job Summary:** Pranam Recruiters is seeking a highly experienced Technical Director, Program Delivery to oversee the successful delivery of technical products and services to our clients.

Key Responsibilities:
  • Align Project Managers to ensure Planning and scheduling of the delivery process, including defining project scope, milestones, and timelines.
  • Manage the budget and resources of the delivery, including aligning Project Managers to allocate tasks to team members and ensuring the project stays on track.
  • Identify and manage risks to the delivery, including developing contingency plans to mitigate potential issues at the account level.
  • Communicate with senior client stakeholders and internal Quinnox stakeholders to ensure everyone is informed about the progress of the delivery and health of the account.
  • Track progress on various projects under delivery and adjust as needed to keep the delivery on track, including creating and continuously refining a set of OKRs and KPIs.
  • Provide guidance and mentorship to team members to ensure they have the skills and support they need to complete their tasks.
  • Create a culture of accountability, innovation, collaboration, and continuous improvement within their teams.
  • Partner with Client Partners in identifying and strategizing growth opportunities in the accounts.
  • Develop and maintain excellent status reporting skills, including experience in creating weekly, monthly, and quarterly status reports.

**Requirements:**

  • 16+ years of experience managing IT program delivery for large FMCG or Food & Beverages companies, with experience in large-scale SAP transformations to S/4HANA.
  • Experience of complex landscapes with multiple skills (if not all) of the following solutions: Salesforce, Success Factors, SAP ECC, SAP S/4HANA, SAP PI/PO or SAP CPI, SAP BTP, Software AG webMethods.
  • Experience in both Solution Delivery (Projects) and Service Delivery (Application Support) is a must-have.
  • Familiarity with ITIL processes and experience in Agile Delivery.
  • At least 4 years of experience as a delivery manager.