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Installation and Maintenance Specialist

2 months ago

King's Lynn, Norfolk, United Kingdom Virgin Media Full time
Job Description

Job Title: Field Service Technician

Job Summary:

We are seeking a highly motivated and customer-focused Field Service Technician to join our team. As a Field Service Technician, you will be responsible for installing, maintaining, and repairing our network infrastructure, ensuring that our customers receive the best possible service.

Key Responsibilities:

  • Install and maintain our network infrastructure, including fiber optic cables and equipment
  • Repair and troubleshoot technical issues with our network and equipment
  • Provide excellent customer service and support to our customers
  • Work collaboratively with our technical team to resolve complex technical issues
  • Document and follow company standard procedures and protocols

Requirements:

  • A UK Manual driving licence with no more than 8 points
  • Ability to work at heights and outside in all weather conditions
  • Excellent problem-solving and communication skills
  • Ability to work independently and as part of a team
  • Basic knowledge of network infrastructure and technical equipment

What We Offer:

  • A competitive salary of £29,000, plus overtime and performance-based commission
  • A company van and fuel card
  • 25 days of annual leave, including your birthday
  • A first-rate pension programme with up to 10% matching contributions
  • Access to wellbeing benefits, including the Unmind App and BUPA medical coverage