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Residential Property Management Leader

2 months ago


Ashford, United Kingdom Brook Street Full time

Brook Street is pleased to present a remarkable opportunity for an experienced Residential Property Management Leader to oversee the property management operations. In this pivotal role, you will be at the forefront of driving your team to deliver outstanding service to clients while fostering business development.

  • Essential Qualifications:
  • Possession of a Full UK Driving Licence for a manual vehicle
  • At least 3 years of experience in a Property Management role within the residential lettings sector
  • Exceptional customer service abilities
  • Effective communication skills, particularly over the phone
  • Primary Duties:
  • Supervise a team of property managers in the designated area
  • Facilitate daily team meetings to ensure alignment and motivation
  • Mentor team members to meet and exceed objectives
  • Evaluate and monitor individual performance metrics
  • Ensure adherence to regulatory requirements
  • Conduct thorough property inspections
  • Negotiate tenancy extensions and renewals effectively
  • Coordinate maintenance and repair requests
  • Manage the process of deposit returns
  • Employee Benefits:
  • Career advancement opportunities
  • Company smartphone for work-related tasks
  • Comprehensive training programs
  • Opportunity for nationally recognized qualifications
  • Access to an Employee Assistance Programme
  • Eye care benefits
  • Employee referral bonuses up to £500
  • Participation in a Company Pension Scheme
  • Company Car with personal use option or a Car Allowance