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AWS Support Specialist

2 months ago

Hemel Hempstead, Hertfordshire, United Kingdom Cadent Full time
About Cadent

Cadent is a leading energy company that delivers gas to eleven million homes and businesses across the UK. We operate and maintain the largest gas distribution network in the country, providing essential services to our customers.

Job Title: AWS Support Engineer

We are seeking an experienced AWS Support Engineer to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth operation of our gas distribution network, including the management of customer complaints and enquiries.

Key Responsibilities:
  • Manage customer complaints and enquiries to completion
  • Support PC&S in managing customer complaints and enquiries
  • Perform site painting and repairs, including fencing, doors, dry-stone walls, and minor kiosks
  • Support the national gas emergency service freephone line on behalf of the whole gas industry
What We Offer:
  • Basic Salary of £26,935 whilst in training, increasing to £37,765 when fully qualified
  • Monthly Performance Bonus Scheme of up to a maximum of £375
  • Company van
  • Pension Scheme double matched up to a total of 18% of salary
  • Annual bonus
  • 25 days holiday, plus statutory days, and an option to buy more
  • Fantastic career development prospects with funded learning options
Why Join Cadent?

We are committed to supporting our employees to get the best out of themselves. We offer a host of benefits to suit your lifestyle and support your well-being, including flexible working, generous family provision policies, and a strong focus on diversity and inclusion.

We are proud to be a Disability Confident Employer and welcome applicants from all backgrounds. Our employee communities Women in Cadent, Pride at Work (LGBTQ+), Embrace (ethnicity and religion), Thrive (disability), and the Cadent Military Community are all part of our inclusive culture.

To learn more about Cadent and what we do, visit our website at https://www.cadentgas.com/.