Retail Store Manager

3 hours ago

Barry, Vale of Glamorgan, United Kingdom British Red Cross Full time
About The Role

Job Title: Shop Manager
Job Location: Llantwit Major, Furniture Shop
Salary: £ per annum
Hours: per week
Contract Type: Permanent

We are seeking an experienced Retail Store Manager to lead our friendly charity shop in Llantwit Major. As a Shop Manager, you will be responsible for providing a brilliant shopping experience for our customers, working on the shop floor, and coordinating activities behind the scenes. You will also be responsible for achieving financial targets, inducting, training, and managing new staff and volunteers, and representing the British Red Cross to a high standard.

Key Responsibilities
  • Lead a team that provides exceptional customer service and achieves sales targets.
  • Work on the shop floor, coordinating activities, and ensuring a positive customer experience.
  • Design and implement effective store layouts and displays to promote our cause.
  • Manage and motivate a team of staff and volunteers to achieve financial targets.
  • Represent the British Red Cross in the community, promoting our values and mission.
Requirements
  • Proven retail experience at supervisory level, with excellent customer service skills.
  • Ability to motivate and develop a team, with strong leadership skills.
  • Entrepreneurial spirit, with a focus on achieving sales targets and driving business growth.
  • Excellent IT skills, with experience using a PC and relevant software.
  • Passion for the British Red Cross cause and commitment to promoting our values and mission.
What We Offer
  • Holidays: days annual leave (including bank holidays) + option to buy extra days.
  • Pension scheme: Up to % contributory pension.
  • Flexible working: We do our best to accommodate your preferred work style.
  • Learning & Development: Wide range of career opportunities + comprehensive learning.
  • Discounts: Access to Blue Light Discount Card and employee benefits platform.
  • Wellbeing Support: Access to mental health and wellbeing assistance.
  • Team Working: Support our mission in a collaborative team.
  • CycleWork: Lease a bicycle through the scheme.
  • Season ticket loan: Interest-free loan for commuting expenses.

We pride ourselves on our diverse workforce and inclusive environment. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination. We do this through regular data reporting and the support of our internal networks.

Connecting human kindness with human crisis

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