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IT Order Fulfillment Specialist

2 months ago

Newbury, West Berkshire, United Kingdom Netteam tX Full time

Job Title: Sales Administrator

Job Type: Permanent, Full Time – 37 Hours

About the Role:

The Netteam tX team is seeking a highly organized and detail-oriented Sales Administrator to provide administrative support to our sales team. As a Sales Administrator, you will play a crucial role in ensuring the smooth operation of our sales processes.

Key Responsibilities:

  • Process and manage sales orders, ensuring timely and accurate fulfillment
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a professional manner
  • Log customer issues on our CRM platform, maintaining accurate records and ensuring key details are recorded
  • Prepare and review sales contracts and agreements, ensuring compliance with company policies and procedures
  • Liaise with internal teams to support projects and resolve queries, promoting effective communication and collaboration

Requirements:

  • Minimum of 5 GCSEs at grade 4/C or above, including English and Maths (or equivalent qualifications)
  • An interest in IT is desirable, with a willingness to learn and adapt to new systems and processes

What We Offer:

Netteam tX is committed to providing a supportive and inclusive work environment, with opportunities for professional growth and development. As a Sales Administrator, you will be provided with comprehensive training on our company systems and processes, ensuring you have the skills and knowledge to excel in your role.