Customer Support Specialist

2 months ago


Redruth, Cornwall, United Kingdom Omega Resource Group Full time
Omega Resource Group is seeking a skilled Customer Support Advisor to join their team. As a key member of the customer support team, you will be responsible for providing exceptional support to clients, ensuring their satisfaction and loyalty to the company. The ideal candidate will have excellent communication skills, a strong understanding of customer service principles, and the ability to work in a fast-paced environment. Key responsibilities include responding to customer inquiries, resolving issues in a timely and professional manner, and providing proactive support to prevent future issues. If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.

**Key Responsibilities:**

* Respond to customer inquiries via phone, email, or chat
* Resolve customer issues in a timely and professional manner
* Provide proactive support to prevent future issues
* Collaborate with internal teams to resolve complex customer issues
* Develop and maintain knowledge of company products and services

**Requirements:**

* 2+ years of customer support experience
* Excellent communication and problem-solving skills
* Ability to work in a fast-paced environment
* Strong understanding of customer service principles
* Ability to work collaboratively with internal teams

**What We Offer:**

* Competitive salary and benefits package
* Opportunities for professional growth and development
* Collaborative and dynamic work environment
* Recognition and rewards for outstanding performance

If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.

**Apply Now:**

To apply for this role, please submit your resume and a cover letter outlining your experience and qualifications. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

**Contact Information:**

Omega Resource Group

[No contact information provided]



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