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Customer Success Executive
2 months ago
About the Role
We are seeking a highly skilled and experienced Business Development Manager to join our team at Life Sciences Recruitment Ltd. As a key member of our sales team, you will be responsible for driving business growth and ensuring customer success in the East Anglia region.
Key Responsibilities:
- Collaborate with internal teams to communicate with all stakeholders involved in customer success.
- Build and maintain strong relationships with customers, gaining deep insights into their needs and how our products can meet those needs.
- Conduct regular customer visits to identify growth opportunities and enhance customer engagement with our platform.
- Manage comprehensive reporting on the health of customer accounts, providing actionable insights to internal teams.
Requirements:
- Proven experience in account management, within the pharmaceutical, biotechnology, and/or academic sectors.
- Exceptional communication and interpersonal skills, with a track record of successful client-facing roles.
- Strong problem-solving abilities and a customer-focused mindset.
- Ability to travel as needed to meet with customers and attend industry events.
Preferred Qualifications:
- Experience with high-throughput screening technologies or similar products.
- Familiarity with oncology research, toxicity checks, or related fields.
- Ability to analyze data and provide strategic recommendations for account growth.
About Us
Life Sciences Recruitment Ltd is a global life science recruitment firm that specializes in partnering with start-ups, fast-growing biotech and pharmaceutical organizations. We provide a quality-based approach to a contingent search model tailored to our clients' needs.
Our team of dynamic recruitment consultants taps into our unparalleled network of contacts to find the best talent for our clients' organizations. We provide temporary placement to Fortune 500 companies and everything in between.
As a subsidiary of Morgan Prestwich (MP), Europe's leading boutique Life Sciences executive search and advisory firm, we offer a unique combination of creativity, technical expertise, and business savvy to succeed and grow in the life sciences business.
