Housing Implementation Specialist
3 days ago
Job Title: Housing Implementation Specialist
About the Role:
We are seeking an experienced Housing Implementation Specialist to join our UK-based team at NEC Software Solutions. As a key member of our Housing team, you will play a crucial role in implementing NEC Housing systems for the not-for-profit social housing sector.
Key Responsibilities:
- Provide expert guidance on implementing NEC Housing systems, focusing on configuration and build.
- Offer excellent advice to current customers using NEC Housing.
- Ensure customers are satisfied with our services and provide positive feedback.
- Create and maintain training courses and solution design manuals for customers and internal teams.
- Stay up-to-date with the latest developments in social housing management.
- Be flexible and available for travel throughout the UK to visit customer and company sites.
Qualifications:
- Proven expertise in using NEC Housing, ideally with experience in Allocations, Rents, or Service Charge Modules.
- Demonstrated expertise in implementing housing systems, with a strong focus on system configuration and build.
- Proven track record of providing high-quality consultancy services to customers, including Local Authority Housing, ALMOs, or Housing Associations.
- Ability to consistently achieve positive customer feedback through effective delivery of consultancy and training services.
- Proficiency in creating and maintaining training materials, including courses and solution design manuals for customers.
- Proficiency in handling multiple parallel projects.
Desirable Skills:
- Experience in creating, configuring, and implementing NEC Housing system modules.
- Working knowledge of Unix and/or SQL.
What We Offer:
- Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost).
- 25 days paid holiday with the option to buy/sell.
- 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost).
- A Group Pension Plan with fantastic employer contributions up to a maximum of 8.
- A fantastic selection of flexible benefits to suit your individual needs.
Additional Information:
Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Depending on the nature of the role, a Disclosure Barring Service (DBS) check may also be required.
NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities.
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