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Casual Duty Manager

2 months ago

Teddington, Greater London, United Kingdom Richmond and Wandsworth Councils Full time
About Us

Teddington Pools & Fitness Centre is a vibrant leisure facility located in the heart of Teddington. We are seeking a highly organized and customer-focused Casual Duty Manager to join our management team.

Job Summary

We are looking for a skilled and experienced Casual Duty Manager to support all departments at our leisure centre. The successful candidate will be responsible for ensuring the smooth operation of the facility, managing staff, and providing excellent customer service.

Key Responsibilities
  • Manage and supervise staff to ensure the centre runs smoothly and efficiently.
  • Ensure all facilities are clean, safe, and staffed to provide a great experience for customers.
  • Support all departments, including Pools, Fitness, Sales, and Reception, to achieve centre goals.
  • Manage and maintain accurate records and reports as required.
  • Develop and implement strategies to improve customer satisfaction and loyalty.
Requirements
  • National Pool Lifeguard qualification (NPLQ) and Pool Plant Operator qualification (PPO) are essential.
  • Previous experience in a leisure or sporting environment is required.
  • Strong financial, administrative, and customer service skills are essential.
  • Good knowledge of Health & Safety issues and understanding of Diversity and Equality in employment and provision of service.
What We Offer

We offer a competitive hourly rate, plus holiday relief pay allowance, and a range of staff benefits, including membership of the Local Government contributory pension scheme, childcare vouchers, and discounts at leisure activities, restaurants, and shops.

We are committed to making our recruitment practices as inclusive as possible for everyone. We are proud to be a Disability Confident employer and welcome applications from candidates with disabilities.

Please note that this post is exempted under the Rehabilitation of Offenders Act, and appointment will be conditional upon a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).