Breakfast Service Coordinator

1 week ago


North West London, United Kingdom Nobu Hotel London, Portman Square Full time

Job Summary

The Breakfast Commis Barista is a key member of our hotel's breakfast service team, responsible for delivering exceptional guest experiences throughout the morning service. As a Breakfast Commis Barista, you will work closely with our Baristas to ensure a seamless and efficient drinks service.

Key Responsibilities

  • Guest Experience
    • Create a warm and welcoming atmosphere for our guests, ensuring their breakfast experience is exceptional.
    • Prepare and serve a variety of tea and coffee items to our breakfast guests, paying attention to detail and presentation.
  • Team Collaboration
    • Work collaboratively with our Baristas to maintain a smooth and efficient drinks service.
    • Provide support and guidance to colleagues as needed, ensuring a positive and productive team environment.
  • Menu Knowledge
    • Develop a thorough understanding of our breakfast menu, including tea, coffee, and other drinks.
    • Be able to answer guest questions and provide recommendations with confidence.
  • Service Standards
    • Provide a genuine, attentive, and friendly service to our guests, reflecting the high standards of Nobu Hotel London, Portman Square.
    • Anticipate guest needs and provide personalized service to enhance their experience.
  • Pre-Service Preparation
    • Ensure all service prep is ready in advance, including milk, coffee beans, ice, tea garnish, and other essentials.
  • Communication
    • Communicate effectively with the kitchen team and other departments to ensure seamless service delivery.
  • Ambassadorship
    • Represent Nobu Hotel London, Portman Square as an ambassador, embodying our values and philosophies.

Benefits

  • £1000 Refer a Friend Scheme
  • 2 Hotel-wide social events a year, including Employee Awards night
  • Discounted overnight stays across Nobu properties Worldwide
  • Discounted Pilates classes and Wellness treatments
  • Opportunities to progress within our hotel and the wider portfolio
  • Access to a suite of innovative and varied learning and project opportunities
  • Mental Health First Aiders within the team
  • Exciting wellness and volunteering opportunities
  • Up to 33 holiday days through length of service
  • Life Assurance Scheme
  • Cycle to Work Scheme
  • Discounts off all food and beverage
  • Free meals whilst on duty


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