Breakfast Service Coordinator

1 week ago


London, United Kingdom Nobu Hotel London, Portman Square Full time

Job Summary:

The Breakfast Commis Barista is a key role within our hotel, responsible for delivering exceptional breakfast experiences to our guests. As a member of our breakfast team, you will work closely with our Baristas to ensure a seamless and efficient service.

Key Responsibilities:

  • Deliver exceptional breakfast experiences: Create a warm and welcoming atmosphere, ensuring our guests feel valued and cared for.
  • Prepare and serve beverages: Prepare and serve a range of tea and coffee items to our breakfast guests, maintaining high standards of quality and presentation.
  • Support the Barista team: Work collaboratively with our Baristas to ensure a smooth and efficient service, covering their role when necessary.
  • Menu knowledge: Maintain a thorough working knowledge of our breakfast menu, including tea, coffee, and other drinks.
  • Guest service: Provide a genuine, attentive, and friendly service to our guests, reflecting the Nobu standards.
  • Pre-service preparation: Ensure all service prep is ready in advance, including milk, coffee beans, ice, tea garnish, etc.
  • Teamwork: Work collaboratively as a team, helping each other where necessary, and anticipating guests' needs to provide a personalized experience.
  • Decision-making: Feel empowered to make decisions that enhance the guest experience or defuse any complaints that may arise.
  • Communication: Communicate effectively with the kitchen team at all times, ensuring seamless service.
  • Brand ambassador: Be an ambassador for Nobu, embodying our values and philosophies.

Benefits:

  • Refer a Friend Scheme: £1000 reward for successful referrals.
  • Hotel-wide social events: 2 events per year, including Employee Awards night.
  • Discounts and perks: Discounted overnight stays, Pilates classes, and wellness treatments, as well as opportunities to progress within the hotel and wider portfolio.
  • Wellness and volunteering: Exciting opportunities for mental health first aiders and cycle-to-work scheme.
  • Life Assurance Scheme: Comprehensive life assurance coverage.
  • Free meals and discounts: Free meals while on duty and discounts on all food and beverage.


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