Customer Experience Director

Job Title: Customer Experience DirectorWe are seeking an exceptional Customer Experience Director to lead our Customer Experience team and ensure the timely, robust investigation and resolution of housing-related complaints.About the RoleThis is a high-profile role that requires a senior manager with experience working with regulatory bodies or an Ombudsman...

Job Title: Customer Experience DirectorWe are seeking an exceptional Customer Experience Director to lead our Customer Experience team and ensure the timely, robust investigation and resolution of housing-related complaints.About the RoleThis is a high-profile role that requires a senior manager with experience working with regulatory bodies or an Ombudsman...

Customer and Commercial DirectorNewsom Consulting Ltd is seeking a Customer and Commercial Director to lead the Customer and Commercial function, playing a pivotal part in shaping and driving the company's strategic objectives as a key member of the executive team.This role will be responsible for developing strategies to improve the customer experience and...

About the RoleWe are seeking a highly experienced and skilled Customer Experience Transformation Director to join our team in the Infrastructure, Government and Healthcare (IGH) sectors. As a Director, you will lead large and often multi-disciplinary teams in delivering innovative and large-scale customer-centric transformation programmes across all market...

Job SummaryWe are seeking an exceptional Customer Experience Director to lead our Customer Experience team and ensure the timely, robust investigation and resolution of housing-related complaints. As the key figure driving our complaints process, you'll help reduce service failures and avoidable contacts while embedding lessons learned across our...

Job Title: Customer Experience DirectorWe are seeking an exceptional Customer Experience Director to lead our Customer Experience team and ensure the timely, robust investigation and resolution of housing-related complaints.About the RoleThis is a high-profile role that requires a senior manager with experience working with regulatory bodies or an Ombudsman...

Job Title: Customer Experience DirectorWe are seeking an exceptional Customer Experience Director to lead our Customer Experience team and ensure the timely, robust investigation and resolution of housing-related complaints.About the RoleThis is a high-profile role that requires a senior manager with experience working with regulatory bodies or an Ombudsman...

Midland Heart – Birmingham, City and Borough of Birmingham Job Summary We are seeking a highly skilled and experienced professional to lead our customer experience team. As a key member of our organization, you will be responsible for developing and driving a responsive and impactful complaints resolution team. Key Responsibilities * Develop and...

Midland Heart – Birmingham, City and Borough of Birmingham Job Summary We are seeking a highly skilled and experienced professional to lead our customer experience team. As a key member of our organization, you will be responsible for developing and driving a responsive and impactful complaints resolution team. Key Responsibilities * Develop and...

Our client, a rapidly growing Fintech company, is seeking a Customer Experience Manager to join their team. As a key member of the sales team, you will play a vital role in expansion, ensuring that clients receive unparalleled support and value throughout their journey. Reporting directly to the Sales Director, you will collaborate with various departments...

Lead Our Customer Experience TeamWe're seeking an exceptional leader to drive our complaints process and ensure timely, robust investigation and resolution of housing-related complaints.Key Responsibilities:Lead and develop a team of complaints handlers, fostering a culture of empowerment and decision-making.Oversee the investigation, response, and...

Lead Our Customer Experience TeamWe're seeking an exceptional leader to drive our complaints process and ensure timely, robust investigation and resolution of housing-related complaints.Key Responsibilities:Lead and develop a team of complaints handlers, fostering a culture of empowerment and decision-making.Oversee the investigation, response, and...

About this roleAs a key member of our team, you will play a vital role in expanding our client base, ensuring that clients receive exceptional support and value throughout their journey.Reporting directly to the Sales Director, you will collaborate with various departments to enhance client onboarding, training, and retention.This is an excellent opportunity...

Lead Our Customer Experience TeamWe're seeking an exceptional leader to drive our complaints process and ensure timely, robust investigation and resolution of housing-related complaints.Key Responsibilities:Develop and drive a responsive and impactful complaints resolution team, fostering a culture of empowerment where team members are trusted to make...

Lead Our Customer Experience TeamWe're seeking an exceptional leader to drive our complaints process and ensure timely, robust investigation and resolution of housing-related complaints.Key Responsibilities:Develop and drive a responsive and impactful complaints resolution team, fostering a culture of empowerment where team members are trusted to make...

Lead Our Customer Experience TeamWe're seeking an exceptional leader to drive our complaints process and ensure timely, robust investigation and resolution of housing-related complaints.Key Responsibilities:Develop and drive a responsive and impactful complaints resolution team, fostering a culture of empowerment where team members are trusted to make...

Lead Our Customer Experience TeamWe're seeking an exceptional leader to drive our complaints process and ensure timely, robust investigation and resolution of housing-related complaints. As the key figure, you'll help reduce service failures and avoidable contacts while embedding lessons learned across our organisation to improve outcomes for our tenants.Key...

Lead Our Customer Experience TeamWe're seeking an exceptional leader to drive our complaints process and ensure timely, robust investigation and resolution of housing-related complaints.Key Responsibilities:Develop and drive a responsive and impactful complaints resolution team, fostering a culture of empowerment where team members are trusted to make...

Lead Our Customer Experience TeamWe're seeking an exceptional leader to drive our complaints process and ensure timely, robust investigation and resolution of housing-related complaints. As the key figure, you'll help reduce service failures and avoidable contacts while embedding lessons learned across our organisation to improve outcomes for our tenants.Key...

Lead Our Customer Experience TeamWe're seeking an exceptional leader to drive our complaints process and ensure timely, robust investigation and resolution of housing-related complaints.Key Responsibilities:Develop and drive a responsive and impactful complaints resolution team, fostering a culture of empowerment where team members are trusted to make...