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Customer Experience Supervisor

2 months ago


Hampstead, United Kingdom The White Company Full time
About the Role

We are seeking a highly motivated and experienced Visual Supervisor to join our team at The White Company. As a key member of our store operations team, you will be responsible for ensuring that our stores are visually appealing and meet the high standards of our brand.

Key Responsibilities
  • Supervise and train a team of sales associates to provide exceptional customer service and achieve sales targets.
  • Ensure that the store is visually merchandised to the highest standard, including maintaining a clean and organized store environment.
  • Monitor and control store inventory, including receiving and processing shipments, and maintaining accurate inventory records.
  • Assist with visual merchandising and display planning to ensure that the store is visually appealing and meets the brand's standards.
  • Collaborate with the management team to achieve sales targets and improve customer satisfaction.
Requirements
  • 2+ years of retail experience, preferably in a supervisory role.
  • Excellent communication and leadership skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong attention to detail and organizational skills.
  • Ability to lift up to 25 pounds and stand for long periods of time.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for career advancement and professional growth.
  • A fun and dynamic work environment.
  • A 50% discount on our products.