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Application Support Manager
2 months ago
About Sanderson
Sanderson, a leading private sector company, is seeking an enthusiastic Application Support Desk Manager to join their team in Chippenham. As a hybrid role, this position requires 2/3 days per week on-site.
Key Responsibilities
- To build and manage SQL databases to enhance efficiency.
- Analyzing and improving current IT processes, implementing new ideas to optimize system performance.
- Utilizing JIRA for project management and tracking.
- Overseeing development and system support functions to ensure seamless operations.
- Resolving IT issues with a problem-solving approach, prioritizing customer satisfaction.
Requirements
- Strong leadership qualities and excellent communication skills.
- A passion for improving IT processes and implementing innovative solutions.
- Experience setting up processes, portals, and automations to streamline operations.
- Proficiency in JIRA or SQL, with a willingness to learn and adapt.
