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Business Development and Support Associate
2 months ago
We are seeking a highly skilled and experienced Inside Sales Support Specialist to join our team at CHAMP Cargosystems. As a key member of our sales team, you will play a critical role in supporting our sales efforts and driving business growth.
Key Responsibilities:
- You will be the primary point of contact for all inbound sales leads, responding promptly and professionally to ensure timely follow-up and conversion.
- Develop and maintain a deep understanding of our products and services, as well as the air cargo industry, to effectively communicate value to prospects and customers.
- Utilize your analytical skills to perform business checks on incoming leads, ensuring their viability and potential for conversion.
- Collaborate with the sales team to create and manage opportunities within our CRM system, documenting all steps and information to ensure seamless handovers.
- Provide exceptional customer service, responding to inquiries and resolving issues in a timely and professional manner.
- Proactively research and identify new business opportunities, developing and executing strategies to drive growth and revenue.
- Support the sales team in leading and coordinating internal sales initiatives and campaigns, ensuring timely follow-up and successful outcomes.
- Perform general administrative tasks, including updating CRM and other sales and financial systems, generating sales collateral, and assisting with customer events.
Requirements:
- Minimum 1 year of experience working within the air cargo transport industry, with a strong understanding of the industry's dynamics and challenges.
- Excellent written and verbal communication skills, with the ability to effectively communicate with prospects, customers, and internal stakeholders.
- Strong analytical and problem-solving skills, with the ability to think critically and make informed decisions.
- Proficiency in Microsoft Office products, including Excel, Word, and PowerPoint.
- Ability to work well under pressure, with a high level of adaptability and flexibility.
What We Offer:
- A dynamic and supportive work environment, with opportunities for growth and development.
- A competitive salary and benefits package, with a focus on employee well-being and satisfaction.
- The chance to work with a leading company in the air cargo industry, with a strong commitment to innovation and excellence.
