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Retirement Community Coordinator

2 months ago


Hornchurch, Greater London, United Kingdom Churchill Estates Management Ltd Full time
Position Overview

Salary: £24,500 per annum, plus excellent benefits

Hours: Monday to Friday, 09:00 am to 17:00 pm with 1 hour for lunch

Location: Park Rise, Hornchurch, Essex, RM12

Park Rise represents a remarkable new collection of residences specifically designed for a retirement living experience, situated in Hornchurch.

About the Role

Churchill Estates Management is excited to present a rewarding opportunity for a Property Operations Manager / Development Coordinator / Scheme Supervisor to join our retirement community. This role involves overseeing the management and coordination of the development and its associated activities, working alongside a dedicated team.

This diverse and engaging position allows the Property Operations Manager to positively impact the lives of our Home Owners daily. By being a supportive presence, you will organize events, manage facilities, supervise contractors, conduct health and safety assessments, and much more.

Reporting directly to the Area Manager, you will be responsible for maintaining the property while delivering exceptional service to Owners as they transition into their new retirement lifestyle. You will serve as the trusted point of contact on-site, collaborating with a variety of customers, contractors, suppliers, and other Churchill colleagues.

This fulfilling role is crucial to the success of the development and the satisfaction of our Owners.

About You

As our new Property Operations Manager / Development Coordinator / Scheme Supervisor, your commitment to outstanding customer service is essential. With a focus on fostering a joyful and fulfilling lifestyle for the Owners, you will possess an approachable and friendly demeanor, along with a genuine love for people. You will know when to exercise sensitivity and diplomacy while also demonstrating the efficiency and assertiveness necessary to ensure the safety and security of the development, showcasing sound judgment, initiative, and the ability to remain composed under pressure.

To effectively coordinate events and manage site maintenance, you will be a skilled administrator and computer literate, with prior experience using Microsoft Office applications, including Outlook.

This position is ideally suited for individuals with backgrounds in retirement living, social housing, hospitality, uniformed services, charity, and health & social care sectors. A successful Development Coordinator is someone who enjoys working in a front-facing role and is dedicated to providing first-class customer service, coupled with excellent administrative skills.

About Us

We are Churchill Estates Management, a forward-thinking managing agent of privately owned leasehold Retirement Living accommodations.

We manage over 200 developments nationwide, overseeing more than 8000 apartments and delivering property services and customer care to over 10,000 retired individuals.

Our growth trajectory is ambitious, and we are committed to expanding our reach in the future.

Join us and become part of a professional, award-winning, customer-focused team.

Our Company Values

TORCH: Trust / Openness / Respect / Communication / Honesty

How You'll Be Rewarded
  • Annual holiday entitlement of 24 days + Bank Holidays
  • A day off on your Birthday
  • Life Assurance
  • Eye Care reimbursement
  • Colleague Introduction reward scheme
  • Professional development and qualifications
  • Thorough induction and ongoing training
  • Immensely rewarding work

We are looking for exceptional individuals to join our team and embrace our values. If you are interested in being part of our success story, we encourage you to consider this opportunity.