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Military Operations Manager

3 months ago


Manchester, United Kingdom Amazon UK Services Ltd. Full time
About the Position

If you possess a military background and are looking to transition into the corporate world, this opportunity at Amazon could be an ideal match for you. The military recruiting team at Amazon is dedicated to offering insights into the various career paths available within the organization.

Become part of a community of thousands of former military personnel at Amazon who are actively driving innovation and improving customer satisfaction. Your military experience provides you with essential skills and leadership capabilities that can significantly influence a wide array of career trajectories.

As an Operations Manager at Amazon, you will play a crucial role in ensuring the efficient functioning of our operations to meet customer needs effectively. Your team will be tasked with upholding a safe, efficient, and high-quality work environment while leading initiatives to enhance productivity across the network.

Key Responsibilities
  • Foster and promote a culture of safety and well-being
  • Assess and implement modifications to sustain high levels of quality and productivity
  • Supervise projects aimed at optimizing processes, boosting productivity, and enhancing service quality for customers
  • Analyze shift performance against business objectives and execute strategies for operational excellence
  • Collaborate with fellow management to standardize shift practices
A Day in the Life

Your daily responsibilities will include managing shifts at Amazon facilities to maximize productivity. Ensuring a culture of safety, maintaining quality standards, and improving shift performance will be your primary focus. You will drive process enhancements and mentor new managers, contributing to a dynamic and fulfilling daily routine.

About the Team

The Customer Fulfilment (CF) team at Amazon is vital to the company's success. Originating from a small group of book enthusiasts, the CF team now processes over 1.5 million orders each day. Their efforts have been instrumental in Amazon's global growth and service diversification.

The CF team operates from Fulfilment Centres, which are the heart of Amazon's fast-paced Operations network. Known as the 'First Mile,' these centres manage inventory dynamically and facilitate swift deliveries around the clock. With a focus on leveraging innovative technology, the team continuously strives to enhance product offerings for rapid and cost-effective delivery.

At Fulfilment Centres, individuals with diverse skill sets collaborate, from managing physical products to analyzing data for informed decision-making. Opportunities at Amazon's Fulfilment Centres cater to a wide range of talents.

BASIC QUALIFICATIONS
  • A degree or equivalent qualification
  • Prior experience in people management
  • Strong communication skills with various stakeholders, including peers and leadership
  • Experience utilizing data or anecdotal evidence to inform business decisions
PREFERRED QUALIFICATIONS

While preferred qualifications are not mandatory, possessing the following skills can enhance your application:

  • Familiarity with Lean, Six Sigma, and Kaizen methodologies
  • Experience in alternative logistics environments
  • Proficient in MS Office applications (Word, Excel, Outlook) in a professional context