Retail Events Coordinator
4 weeks ago
Fusion 2K Ltd is seeking a highly organized and enthusiastic Retail Events Consultant to join our team on a full-time basis for a fixed term of 18 months. As a key member of our events team, you will be responsible for coordinating and executing large and small-scale events, ensuring seamless execution and exceeding client expectations.
Main Responsibilities:- Coordinate event logistics, including venue selection, catering, and audio-visual requirements.
- Manage event staff, including briefing and training, to ensure excellent customer service.
- Process high-volume sales orders and enquiries, ensuring timely and accurate communication with clients and stakeholders.
- Organize and manage event bookings, including creating reports and maintaining accurate records.
- Communicate effectively with Fusion Warehouses, external parties, and suppliers to ensure smooth event execution.
- Provide proactive and reactive customer service support, responding to enquiries and resolving issues in a timely and professional manner.
- Manage event data, including analysis and post-event evaluations, to inform future event strategies.
- Occasionally provide out-of-hours on-call event support by rotation.
- Assist with shipping and logistics, ensuring timely and efficient delivery of event materials.
- Minimum 12 months administration/office experience.
- Degree educated.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and stakeholders.
- Highly organized and able to prioritize tasks effectively.
- Excellent decision-making skills and ability to remain calm under pressure.
- Strong problem-solving skills and ability to think creatively.
- Computer literate, with proficiency in Microsoft packages, particularly Outlook and Excel.
- Full UK driving license with no more than 6 points.
- Degree in Event Management, Marketing, Business, or English.
- Sales background, including retail and recruitment experience.
- Experience working with and meeting KPIs.
- Events or logistics experience.
To apply, please send your CV to careers@fusion-events.com, including details of any notice period and salary expectation. Only shortlisted candidates will be contacted.
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