Customer Service Technician

4 weeks ago


Yorkshire, United Kingdom Barratt Developments Full time
Role Overview

The Customer Care division plays a pivotal role in ensuring that homeowners receive exceptional support following their property acquisition. As a representative of Customer Care, you will engage directly with clients in their residences, delivering outstanding service and effective resolutions to their inquiries.

Key Responsibilities
  • Punctually attend scheduled client meetings and prepare any necessary materials in advance.
  • Address and rectify issues swiftly and to a high standard, prioritizing client satisfaction.
  • Accurately complete all required documentation for proper record maintenance.
  • Perform thorough evaluations of reported issues and generate comprehensive reports.
  • Notify management of any persistent issues for further investigation.
Qualifications
  • Familiarity with construction processes and the ability to manage defects, ideally with a background in trades.
  • Strong interpersonal abilities and a warm, professional demeanor towards clients.
About Barratt Developments

Barratt Developments has established itself as a leading housebuilder, recognized for its commitment to quality since 2009. We prioritize customer satisfaction and are dedicated to shaping the future of residential construction. We provide a range of opportunities for professionals to join our team and contribute to the development of the homes that meet the needs of our communities.

Employee Benefits
  • Attractive Salary and Bonus Structure
  • Comprehensive Private Health Insurance
  • 26 days of annual leave, increasing with tenure
  • Flexible Benefits Package
  • Enhanced Family Support Policies


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