Deputy Laboratory Manager

10 hours ago

Wolverhampton, Wolverhampton, United Kingdom Eurofins UK Food Testing Full time
Job Title: Deputy Laboratory Manager

We are seeking a highly skilled and experienced Deputy Laboratory Manager to join our Microbiology department in Wolverhampton. As a key member of the laboratory management team, you will play a crucial role in ensuring the laboratory operates to the required ISO 17025 standard.

Key Responsibilities:
  • Manage the day-to-day operations of the main production laboratory, supporting the department manager to deliver service levels to expected standards.
  • Act as deputy to the Department Manager (Production & Technical) in respective areas.
  • Prioritize the Health and Safety of the team and ensure all processes and risk assessments are reviewed to scheduled timelines and after any incident.
  • Develop a culture of continuous improvement that drives process efficiencies and operational excellence.
  • Own the 5S process in the laboratory, utilizing the continuous improvement function to support and train the team to drive improvements.
  • Support, coach, and mentor team leaders under your remit to ensure they can deliver the required level of service, develop and support their teams, and instill the required standards within all roles.
  • Ensure all work carried out complies with documented procedures for all aspects of laboratory work, that all relevant information concerning samples is recorded, that samples are handled correctly, that worksheets are kept in an orderly manner.
  • Ensure all equipment is maintained and serviced to the correct standard, ensuring it is all safe to operate and is fully calibrated.
  • Ensure complaints and NCWs are completed to a high standard and in a timely manner.
  • Work closely with the local quality team to ensure full compliance of all parts of ISO 17025 alongside customer-specific requirements.
  • Represent the laboratory in external audits (regulatory/client audits, etc.).
  • Drive TAT to the highest possible level while maintaining a tight control on cost and resource levels.
  • Manage waste through the laboratory, ensuring this is minimized.
  • Manage the team, including recruitment, training, and development, mentoring, motivation, and disciplinary matters.
  • Work closely with the Analytical Services/Customer Service team to ensure a high level of customer service.
  • Support customer requirements and be a key link to ensure customer requirements are translated within the laboratory.
Requirements:
  • Understanding of ISO 17025, UKAS, key customer requirements, audit procedures, methods, etc.
  • Proven experience in working to and exceeding targets.
  • Experience of working with a broad range of internal and external customers.
  • Competence in IT, including LIMS, spreadsheets, and databases.
  • Experience working in a UKAS-accredited laboratory.
  • Able to present complex information face-to-face.
  • Strong knowledge of LIMS and instrument system integration to drive laboratory efficiencies.
  • Strong people management skills.
  • Strong management skills for performance/absence management.
  • Full commitment to meeting customer expectations.
What We Offer:
  • Life Assurance (4 times annual salary)
  • Health Cash Plan
  • Holiday Purchase and Sell Scheme
  • Enhanced Maternity, Paternity, and Adoption Pay Scheme
  • Company Pension Plan
  • Employee Assistance Programme – 24/7 confidential support.
  • Worldwide career opportunities
  • Perkbox, allowing you to save money all year round.

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