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Transformation Unit Administrator
2 months ago
Job Summary:
We are seeking a highly organized and detail-oriented Administrator to join our Transformation Unit team. As a key member of our team, you will provide administrative support to our Clinical Education Team, focusing on Placements and Funded Learning.
Main Responsibilities:- Support Learner's Placement Allocations:
- Assist the Placement Allocations Manager with all aspects of placement allocation, liaising with key stakeholders and multi-disciplinary teams.
- Coordinate gathering of learner placement tariff data and uploading of information to a secure database.
- Assist with responding to queries and escalating to manager as needed.
- Deputise for Placement Allocations Manager.
- Support Funded Learning work stream:
- Manage the Funded Learning inbox and respond to queries daily.
- Manage the Funded Learning database and ensure records are up to date.
- Action outcomes from FLAG panel meetings and support the Lead for Post-Registration Education with follow-ups.
- Manage the pathway application process.
- Manage payments for Funded Learning.
- Input allocations of funded learning on our electronic system.
- Additional Responsibilities:
- Provide administrative support to the Clinical Education Team as needed.
- Assist with other administrative duties within the Transformation Unit.
- Qualifications:
- Numerate and literate.
- Educated to GCSE level or equivalent.
- NVQ level 2, Customer Service/Business Admin/ITQ or equivalent experience.
- Able to demonstrate advanced computer skills, using Microsoft Office 365.
- Typing qualification or equivalent.
- Experience:
- Extensive experience with database management using Microsoft Office 365, especially MS Excel and Access.
- Previous experience of working to tight deadlines and delivering to high performance standards.
- Previous experience of managing own workload.
- Experience of working in an office environment.
- Experience of customer service or dealing with the public.
- Previous experience of working in a healthcare setting.
- Skills:
- Advanced Microsoft Office 365 (including Word, Excel, Access and Outlook).
- Ability to work as part of a multidisciplinary team.
- Good communication skills, including telephone, email, and face-to-face.
- Ability to follow processes and procedures.
- Ability to manage own time working to schedule and timescales.
- Good organisational skills.
- Willing to take on/learn new skills.
- An accurate and methodical approach with excellent attention to detail.
- Ability to adapt to change.
- Ability to work under pressure.
- Ability to prioritise own workload.
- Ability to problem solve if appropriate.
- Ability to touch type.
- Additional Requirements:
- The ability to understand and behave at all times, towards colleagues according to our organisational values.