Service Department Manager

2 weeks ago

Enfield Town, Greater London, United Kingdom Vadenchevroletpooler Full time
Job Description for Service Department Manager

Vadenchevroletpooler is seeking a highly skilled Service Department Manager to spearhead the Express Service installation and lead the service department to success.

Key Responsibilities:
  • Spearhead the Express Service installation
  • Train, motivate, manage, and monitor performance of service department staff
  • Provide technical assistance to employees as needed
  • Quality check completed jobs
  • Ensure shop equipment is properly maintained and repaired
  • Monitor and improve customer satisfaction
  • Ensure customer complaints, etc. are dealt with fairly and quickly
  • Forecast goals and objectives to generate revenue
  • Assist in preparing the annual service department operating budget
  • Ensure service department employees follow safety policies
Requirements:
  • At least 3 years of experience in a service department management role
  • ASE certification preferred
  • Excellent communication, leadership, and customer service skills
  • A positive attitude, good work ethic, and top problem-solving skills
  • Ability to operate the department at a profit according to dealership guidelines
  • Valid driver's license and good driving record
  • High school diploma or equivalent
  • Resume must be uploaded, and online assessment completed for immediate consideration
  • Must be authorized to work in the U.S. without sponsorship and be a current resident
  • Must pass pre-employment testing to include background checks, MVR, and drug screen
Benefits:
  • Competitive pay plan
  • Health, Dental, and Vision Insurance
  • 401(k) Retirement Plan
  • A career where your efforts are appreciated and rewarded
  • Opportunity for advancement

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