Hospitality Operations Manager

4 weeks ago


Easton Bristol, United Kingdom Clayton Hotel Bristol Full time

Hospitality Operations Manager – Clayton Hotel Bristol City
The essential skills, qualifications, and experience required for a successful candidate are outlined in the following description.

We are excited to announce a new opportunity for a Hospitality Operations Manager at the Clayton Hotel Bristol City.

This distinctive establishment features 255 guest accommodations, 7 conference rooms, and a 140-seat dining and bar area.

As the Hospitality Operations Manager, we seek an individual who embodies the uniqueness of our hotel. If you aspire to advance towards a General Manager position, this role could be your stepping stone, supported by our comprehensive GM development program. If this aligns with your career aspirations, please continue reading about this opportunity.

Role Objective

Reporting to and assisting the General Manager, the Hospitality Operations Manager will oversee the daily operations across all hotel departments, collaborating with the Operations Manager while inspiring and guiding the entire team.

Key Responsibilities

  • Provide strategic assistance to the General Manager regarding all hotel operations.
  • Directly manage department heads.
  • Ensure that all personnel are consistently motivated and engaged to deliver exceptional service.
  • Lead succession planning and foster continuous learning among hotel staff.
  • Guarantee the highest level of guest satisfaction within the property.
  • Support the hotel's profitability and effective cost management.

Qualifications:

  • 3-4 years of experience in a Deputy or Operations Manager role within a large hotel setting.
  • Standards-oriented, particularly in Food & Beverage operations.
  • Strong ambition to progress and develop a career in the hospitality industry.
  • Experience in people leadership and motivation.
  • Proven track record in nurturing talented employees.
  • Excellent communication skills and comfort in contributing to the overall hotel strategy.
  • Ability to cultivate relationships and influence at all levels of the organization.

Employee Benefits:

  • Complimentary meals during shifts.
  • 50% discount on Food & Beverage at our Company Hotels.
  • Venue closure during the holiday season.
  • Competitive rates for employees, friends, and family for overnight stays in our hotels.
  • Outstanding career advancement and training opportunities.
  • Enhanced holiday entitlement over a five-year period, increasing to 33 days annually, including Bank Holidays.
  • Access to TELUS Health, our Employee Assistance Program offering 24/7 health and wellness support.
  • Complimentary access to the hotel fitness center.
  • Regular employee appreciation events, including team gatherings and monthly recognition programs.

About Our Culture:

Dalata Hotel Group, Ireland's largest hotel group, is poised for exciting growth. As we expand in Ireland and the UK, having the right team is crucial. We are opening new hotels, creating numerous job opportunities, and investing significantly in the economy.

We lead with our core values of "Our People, Our Fairness, Our Service, and Our Individuality." If you possess the right attitude and energy, you will find ample opportunities for advancement within our organization. Our company fosters an environment where you can achieve great things—both individually and as part of a team. You will have the chance to develop your skills, be recognized for your contributions, and pursue a rewarding career. We also offer unique training programs to support your professional and personal growth, and we take pride in maintaining a fair and supportive workplace for all employees.

Dalata Hotel Group Plc is an Equal Opportunities Employer.



  • Bristol, Bristol, United Kingdom Aimbridge Hospitality Full time

    About Aimbridge HospitalityAimbridge Hospitality EMEA is a leading hospitality company that oversees a portfolio of over 1,600 hotels and resorts worldwide. We partner with prominent brands such as Hilton, Accor, Marriott, and IHG, as well as independent hotels.What We OfferAs a member of the Aimbridge family, you'll enjoy a range of benefits,...


  • Bristol, Bristol, United Kingdom Aimbridge Hospitality Full time

    About Aimbridge HospitalityAimbridge Hospitality EMEA is a leading hospitality company that oversees a portfolio of over 1,600 hotels and resorts worldwide. We partner with prominent brands such as Hilton, Accor, Marriott, and IHG, as well as independent hotels.What We OfferAs a member of the Aimbridge family, you'll enjoy a range of benefits,...


  • Easton, Bristol, United Kingdom Aztec Hotel & Spa Full time

    Position Overview: As the Hospitality Services Supervisor, you will serve as the welcoming presence of our establishment, embodying adaptability and approachability. Key Responsibilities: Delivering exceptional hospitality while managing front desk operations and overseeing dining services. Ensuring guests are informed about the amenities available and...

  • Operations Manager

    2 months ago


    Bristol, United Kingdom Aimbridge Hospitality Full time

    Who are we? Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand, overseeing over 1,600 hotels and resorts across the world. What is in it for you? As part of the Aimbridge team, you will have access to a suite of benefits that include Hotel discounts portfolio wide – Staff rates and up to 50% discount on food &...


  • Easton, Bristol, United Kingdom Corecruitment International Full time £40,000

    Venue Operations Manager – Engaging Entertainment Experience We invite you to explore this opportunity to understand the expectations for prospective candidates. Competitive Salary + Performance Bonus Are you enthusiastic about crafting remarkable moments for guests? We are collaborating with a leading entertainment brand known for its innovative...

  • Culinary Specialist

    4 weeks ago


    Easton, Bristol, United Kingdom Jubilee Hospitality Full time £26,000

    Join Our Team at Jubilee HospitalityWe are currently seeking a Chef de Partie to become a vital part of our independent catering operation. This position offers a unique opportunity to work in a dynamic environment.Key Responsibilities:Collaborate with the culinary team to deliver exceptional dining experiences.Work a structured schedule of 40 hours per...


  • Easton, Bristol, United Kingdom Aztec Hotel & Spa Full time

    We are seeking an individual who can unite a diverse workforce. If you are uncertain about the qualifications required for this position, please review the comprehensive description below for a detailed overview of the candidate expectations. As the Hospitality Services Supervisor, you will represent our establishment to the public. Your role will...


  • Bristol, Bristol, United Kingdom Aimbridge Hospitality Full time

    **About Us**Aimbridge Hospitality EMEA is a leading hospitality company that oversees a portfolio of over 1,600 hotels and resorts worldwide. We partner with prominent brands such as Hilton, Accor, Marriott, and IHG, as well as independent hotels.**What We Offer****Competitive Benefits Package**: Enjoy hotel discounts, access to our employee assistance...


  • Bristol, Bristol, United Kingdom Aimbridge Hospitality Full time

    **About Us**Aimbridge Hospitality EMEA is a leading hospitality company that oversees a portfolio of over 1,600 hotels and resorts worldwide. We partner with prominent brands such as Hilton, Accor, Marriott, and IHG, as well as independent hotels.**What We Offer****Competitive Benefits Package**: Enjoy hotel discounts, access to our employee assistance...

  • Senior Sous Chef

    3 weeks ago


    Easton, Bristol, United Kingdom Off To Work Full time

    Senior Sous Chef - Exciting Football Season Job Role: Senior Sous Chef Location: Bristol Pay Rate: £19.09hp) As the new football season kicks off, we're thrilled to be hosting exclusive hospitality events at a top-tier stadium in Bristol for all home games. We're seeking a talented Senior Sous Chef to play a pivotal role in supporting our Head Chefs,...

  • Senior Sous Chef

    2 weeks ago


    Easton, Bristol, United Kingdom Off To Work Full time

    Senior Sous Chef - Exciting Football Season Job Role: Senior Sous Chef Location: Bristol Pay Rate: £19.09hp) As the new football season kicks off, we're thrilled to be hosting exclusive hospitality events at a top-tier stadium in Bristol for all home games. We're seeking a talented Senior Sous Chef to play a pivotal role in supporting our Head Chefs,...


  • Easton, Bristol, United Kingdom Mercure Bristol North The Grange Full time

    About Mercure Bristol North The GrangeMercure Bristol North The Grange is part of a prestigious hotel chain, renowned for its exceptional service and hospitality across numerous locations.Employee BenefitsAccess to a comprehensive hotel discount program across the portfolio.Staff rates and discounts of up to 50% on dining and wellness services.Utilization of...


  • Bristol, Bristol, United Kingdom Aimbridge Hospitality Full time

    **About Us**Aimbridge Hospitality EMEA is a leading hospitality company that oversees a portfolio of over 1,600 hotels and resorts worldwide. We partner with prominent brands such as Hilton, Accor, Marriott, and IHG, as well as independent hotels, to deliver exceptional guest experiences.**What We Offer****Competitive Benefits Package**: Enjoy hotel...


  • Bristol, Bristol, United Kingdom Aimbridge Hospitality Full time

    **About Us**Aimbridge Hospitality EMEA is a leading hospitality company that oversees a portfolio of over 1,600 hotels and resorts worldwide. We partner with prominent brands such as Hilton, Accor, Marriott, and IHG, as well as independent hotels, to deliver exceptional guest experiences.**What We Offer****Competitive Benefits Package**: Enjoy hotel...


  • Easton, Bristol, United Kingdom Leonardo Bristol City Full time

    Be Authentic - Inspire Your Team - Be Leonardo Before proceeding, please ensure you review all relevant details regarding this position outlined below. As an Evening Operations Supervisor, you will assist the senior management team in maintaining seamless hotel operations and ensuring our guests enjoy a remarkable experience. Prepare for a dynamic role where...


  • Easton, Bristol, United Kingdom Caterplus Full time £35,000

    This position is part of our esteemed brand, Caterplus, recognized as one of the UK's premier catering services focused on the care sector. We are dedicated to enhancing the lives of local individuals, taking pride in creating exceptional environments for the over 55 community. By enriching our customers' social experiences and nurturing connections, our...


  • Bristol, Bristol, United Kingdom Valor Hospitality Europe Full time

    Job DescriptionJob Title: Food and Beverage ManagerCompany: Valor Hospitality EuropeLocation: BristolJob Type: Full-timeSalary: £30,000 per annum + service chargeHours: 40 hours per weekJob SummaryWe are seeking a highly skilled and experienced Food and Beverage Manager to join our team at Valor Hospitality Europe. As a Food and Beverage Manager, you will...


  • Easton, Bristol, United Kingdom Mercure Bristol North The Grange Full time

    About Us We are a leading hospitality organization dedicated to providing exceptional service and memorable experiences. Who We Are Our company oversees a vast portfolio of hotels and resorts, ensuring high standards of operation and guest satisfaction.What We OfferJoining our team comes with a range of benefits, including:Competitive staff rates and...


  • Bristol, Bristol, United Kingdom jdr Hospitality Recruitment Full time

    Job Summary:We are seeking a highly skilled and experienced Spa Manager to join our team at JDR Hospitality Recruitment. As a Spa Manager, you will be responsible for leading the spa team and ensuring that our guests receive a 5-star service.Key Responsibilities:Manage and develop the spa team to deliver exceptional customer service and drive business...


  • Bristol, Bristol, United Kingdom jdr Hospitality Recruitment Full time

    Job Summary:We are seeking a highly skilled and experienced Spa Manager to join our team at JDR Hospitality Recruitment. As a Spa Manager, you will be responsible for leading the spa team and ensuring that our guests receive a 5-star service.Key Responsibilities:Manage and develop the spa team to deliver exceptional customer service and drive business...