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Position Overview: As the Hospitality Services Supervisor, you will serve as the welcoming presence of our establishment, embodying adaptability and approachability.
Key Responsibilities:
- Delivering exceptional hospitality while managing front desk operations and overseeing dining services.
- Ensuring guests are informed about the amenities available and promoting additional services whenever feasible.
- Providing insights into local attractions and offering assistance as needed.
- Creating a warm and inviting atmosphere that encourages guests to return.
- Leading a vibrant team in a dynamic and growing environment.
Essential Skills: You must maintain composure in high-pressure situations, responding seamlessly to unforeseen challenges.
If you are dedicated to enhancing guest experiences, possess strong communication skills, and deliver service with enthusiasm, this role may be a perfect fit for you.
Qualifications: While prior supervisory experience in hospitality settings such as hotels, bars, or restaurants is advantageous, a strong work ethic and a vibrant personality are paramount.
Benefits: We offer a fulfilling position with opportunities for career advancement, including:
- A competitive salary, negotiable based on experience.
- 28 days of annual leave, increasing to 33 days after five years.
- A health cash plan.
- Generous employee discounts.
- An Employee Assistance Programme.
- Enhanced maternity and paternity benefits.
- Access to apprenticeships.
- Life assurance.
- Comprehensive training programs available to all staff.