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Hospitality Services Supervisor

3 months ago


Easton Bristol, United Kingdom Aztec Hotel & Spa Full time

Position Overview: As the Hospitality Services Supervisor, you will serve as the welcoming presence of our establishment, embodying adaptability and approachability.

Key Responsibilities:

  • Delivering exceptional hospitality while managing front desk operations and overseeing dining services.
  • Ensuring guests are informed about the amenities available and promoting additional services whenever feasible.
  • Providing insights into local attractions and offering assistance as needed.
  • Creating a warm and inviting atmosphere that encourages guests to return.
  • Leading a vibrant team in a dynamic and growing environment.

Essential Skills: You must maintain composure in high-pressure situations, responding seamlessly to unforeseen challenges.

If you are dedicated to enhancing guest experiences, possess strong communication skills, and deliver service with enthusiasm, this role may be a perfect fit for you.

Qualifications: While prior supervisory experience in hospitality settings such as hotels, bars, or restaurants is advantageous, a strong work ethic and a vibrant personality are paramount.

Benefits: We offer a fulfilling position with opportunities for career advancement, including:

  • A competitive salary, negotiable based on experience.
  • 28 days of annual leave, increasing to 33 days after five years.
  • A health cash plan.
  • Generous employee discounts.
  • An Employee Assistance Programme.
  • Enhanced maternity and paternity benefits.
  • Access to apprenticeships.
  • Life assurance.
  • Comprehensive training programs available to all staff.